Turn-by-Turn Navigation missing - Bug or simply not available?

ChrisX 3 days ago

Hello everyone,

The Venu 4 product page advertises the following:

COURSES WITH TURN-BY-TURN DIRECTIONS

Create or find existing courses in the Garmin Connect smart-device app, or sync from your favorite third-party platforms and get turn-by-turn directions.

But when I create a route and let it navigate me, I don't get any turn-by-turn directions. Only the distance to the destination is shown at the bottom of the display.

Test videos on YouTube have also criticized the lack of turn-by-turn directions, even though they should be available according to the advertising.

Is this false advertising or a bug in the watch?

Do other owners have the same problem?

Many thanks and best regards,
Chris

Top Replies

ChrisX 1 day ago in reply to Scott +1

Thank you for pointing out Google Maps.

But on the one hand, Google Maps is not yet available for the watch, and on the other hand, it only works with an Android phone.

And that's not what the watch is…

All Replies

0 Scott 1 day ago

Install Google Maps on the watch, then start directions in Google Maps on your phone. The turn-by-turn directions will appear on your watch.

0 ChrisX 1 day ago in reply to Scott

Thank you for pointing out Google Maps.

But on the one hand, Google Maps is not yet available for the watch, and on the other hand, it only works with an Android phone.

And that's not what the watch is advertised for. There should be turn-by-turn directions for routes from Garmin Connect.

Maybe Garmin-Tracy say something about this and help.

thank you!

0 4417776 1 day ago

Same here, I've checked all my settings and have updated the software etc but get exactly the same as you, no turn by turn guidance

0 Scott 14 hours ago in reply to ChrisX

You can get turn-by-turn directions for courses you create in Connect. Is that what you're referring to? You can do that now, I just tried it.

I have Google Maps installed on my Venu 4, it's in the Connect IQ store.

0 ChrisX 9 hours ago

Essentially, the idea is that you can create routes in the Connect app and send them to the Venu 4. This means that turn-by-turn directions are displayed when navigating. This is known as breadcrumb navigation, but with turn-by-turn directions.
(Similar to the Forerunner 265, for example)

And it is precisely this feature that is advertised on the Venu 4 product page, but it doesn't work.