Venu 3 automatically updated to the 13.17 software. After update, my heart rate data is not even close to accurate. It's worse when doing activities (watch says 60s, Heart Rate is 130s) but also off when not in activity by +-20.
contacted Garmin support multiple times and they tell me there has been no issues with the update and heart rate. My data was fine before I updated and very accurate
anybody else have this problem?
Not to be rude. I understand you are trying to help, but i been through this at least 3 times with customer service on the phone.
Your customer service has told me that nobody else is having these issues…
I also observed the same since the last two updates. When I go in a 45 minutes run, the first 30 minutes HR is showing around 130 and then suddenly starts counting properly and goes up to 165 BPM for the…
I face the same issue. Starting an activity with 70bpm, heart beat rate rises. Then suddenly Garmin measures only around 60bpm. This was not the case with the former version.
