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First Night, No Body Battery

andrewquamme
13 days ago

My Index Sleep Monitor arrived yesterday and I got it all set up. At bedtime, I put on the Index Sleep and placed my fenix 6X Sapphire on the charger. This morning I woke up and went to take a look in Garmin Connect and saw I didn’t get any body battery metrics. The timeline actually shows that I was active all night. Everything else (sleep, pulse ox, heart rate) seems to have registered properly.

Is there a bug somewhere, or did I do something wrong? 

It looks like I’m still running 3.26, I haven’t been prompted for any updates.

  • 0 1 day ago in reply to Garmin-Tracy

    I cannot even update the Index Sleep. It still shows software 3.23. According to the user's manual, it should update automatically after or while synching. This does not happen here and I cannot even get Garmin Express to find the Index. It is really annoying and I am seriously considering sending it back as it is useless at the moment (same issues with body batter, etc.)