Edge 830 turning off and on mid ride?

5996374 over 2 years ago

Hi I’ve updated my edge 830 and it’s turning off and on mid ride. Is anyone else experiencing this?

Is there a fix?

Thanks

Top Replies

Garmin-Eiliko over 1 year ago +2 verified

All,

I'm currently waiting on a reply to see what information I will need from you. Once I hear back, I will update this thread.

Please reply back with a Yes if I can email you directly.
8344476 10 months ago +3

I am facing the same now as well. My Garmin is restarting on almost every ride. Anyone found a solution to it?

You can email me directly, yes
felixangelov 4 months ago in reply to Schefle +2

forums.garmin.com/.../new-edge-830-version-7-10-now-available

All Replies

0 TomHH_ 15 days ago

Had no more reboots and only a few sensor reconnects (may have be due to standby mode of the sensors).

My Edge seems healthy again!

0 - 15 days ago in reply to TomHH_

Just to double check: have you ridden with the same set of sensors? None of the previous one was míssing from your setup during last ride?

And after the setup from the scratch did you pair these sme sensors using the same protocol as in the previous case? I mean BT in all those cases where you had selected BT earlier, and ANT+ in all those cases wher you had opted for it earlier?

Additional inquiry if you let me make it: do you use a powermeter, too?

0 TomHH_ 15 days ago in reply to -

I had one change due to loss of my Magene S3+ cadence sensor (replaced by MooFit CS9). Sensors I have paired:

- Magene S3+ as speed sensor

- MooFit CS9 as cadence

- Fenix 6x as heart rate

all paired via ANT+. No powermeter connected.

Despite of having quite a lot of reconnects of the sensors, main problem were those reboots and those are gone. I also installed the apps from IQ I had before as well (Komoot, Gimporter, Charge Monitor).

Did 5 or 6 rides - no issues.

0 kielak 8 days ago

Edge 830 turns on and off while driving, and no training effect. After 3.5 hours of driving, the Edge turned on 2 times. I did not lose activity, but the training effect is 1 LOL.

0 bbrannon 5 days ago

I updated to the current version, 9.75 and experienced auto reboot, and dropped sensors, HR and Radar. Back to stable 7.10 again. Garmin how can you not get this right?

Edit three days later: Back to 7.1. All is again right with the world. No sensor or power mtr dropouts or reboots on two long rides. I'll note that I only use Ant+ for sensors. My only Bluetooth connection is the phone. I have wifi disabled so The Edge can't easily auto update the software.