Hi I’ve updated my edge 830 and it’s turning off and on mid ride. Is anyone else experiencing this?
Is there a fix?
Thanks
Hi I’ve updated my edge 830 and it’s turning off and on mid ride. Is anyone else experiencing this?
Is there a fix?
Thanks
All,
I'm currently waiting on a reply to see what information I will need from you. Once I hear back, I will update this thread.
Please reply back with a Yes if I can email you directly.
You can backup your activity profiles and other settings and restore them afterwards.
see here
https://support.garmin.com/en-MY/?faq=eWswdSH4aC3xrXxmQj7U9A
I too had a shutdown yesterday. Second time this has happened. It restarted right away and I could resume my ride. It occurred after I completed a climb, took about a 10 minute break and then resumed riding…
yes, it happened twice last week ...
edge 830 has restarted during activity recoding, and I have no data during the restart, with straight line on the map
what is the reason ?
No idea.
Garmin said they hadn’t heard of this and I was the only one. Told me to do a factory reset.
"widows has scan the file system and found no problems"
Worth a try, that’s a frequent cause of the device turning on/off or resetting. If the factory reset doesn’t work then you’re likely looking at a replacement. Good luck!
I experienced the same, twice this week, except that for me, I lost nothing. I was able to continue recording my rides. One of the app crashed and was never able to come back.
I've had this happen to me twice. Generally beforehand I experienced dropouts of all connected devices (Varia, power meter, speed etc)
seems that factory reset solved the problem ... no restart for more than weak ...
I got a brand new edge 830, use 2 times, and yesterday following a track, it rebooted 500m from the final destination.
It restarted properly and keep recording, I only lose the Workload data.
As I only used twice I don't think a factory reset will solved this bug.
I don't know if it can affect, but I also got a Fenix 6X with plenty of activities, I don't know if they were also transfered to the Edge in the history.
Hello, any update on this? Mine is doing it too. I'd like to not do a factory reset if I then have to re-build my activity profiles.