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Training Status, Load and Load Focus broken in Garmin Connect

Ive got an edge 1040 (15.24), i record all of my cycling workouts using this head unit - every activity records and syncs to Garmin Connect just fine.

I've also got a Garmin Fenix 6 Pro (24.81 beta - to get Training Status 2.0), i wear this daily and use it as my primary activity tracker.

Several times a week, i record a cycling workout on my Edge 1040, it syncs upto Garmin Connect just fine, and i can see the activity across both devices.

If i view the same Training Status on my Edge 1040 (where the workouts were recorded), everything also works just as id expect.

If i view the Training Status on the Fenix 6 pro itself, its exactly as id expect and updates correctly based on my workouts from the Edge 1040. I have the beta firmware on this watch (through the official beta programme), to get the Training Status 2.0 update - which means until recently i used to see the same data and analysis for Training Status, Load etc... across both devices.

The issue i'm facing is this: If i goto Garmin Connect, either on the web or in the iOS app, and alternate between both devices data, the Overall Training Status, Load and Acute Load for the Edge 1040 does not exist - BUT the Exercise Load does.I have Physio True Up enabled on both devices, and i've made no changes to any settings recently.

Heres a workout from today:

You'll notice it shows up against both devices, and that the same exercise loads are present for every other session across the past month:

Heres the Training Status, Load Focus and Acute Load against my Fenix 6 Pro (this is the exact same summary and figures that i get if viewed on the Edge 1040 or Fenix 6 devices independently):

Changing the device to my 1040 (where all of these activities were recorded) shows a different story. Note, that theres huge gaps in the 12w summary also:

This used to work, but sadly i cant remember how long ago it got broken. I've recently had new updates to both my Fenix 6 and Edge 1040 so its hard to pin where the fault lies - i've also got the latest iOS Garmin Connect software as of today (4.62.2.2)

I've bluetooth sync'd both devices, and tried to WiFi sync both (Edge 1040 refused to WiFi Sync, but i understand thats a known issue).

I've tried disabling physio trueup on both devices, then sync'ing multiple times, restarting both devices, syn'ing again and finally re-enabling Physio TrueUp, but still broken. I've even resorted to sync'ing the Edge 1040 therough my Macbook using Garmin Express to no avail.

If you have multiple garmin devices: are you seeing the same? I'd be interested to know which devices you have even if this is a Yes or No.

If you just have a 1040, does your Training Status sync correctly to Garmin Connect, and what version are you on?

Any other ideas, or suggestions of fixes would be appreciated

Cheers

  • Its under My Stats on the Edge 1040

  • My stats - training status - 3 dots -> it's not there

    GC app - edge - my stats

  • I just looked back at your previous post, you're on the Edge Beta too? Strange coincidence that all the beta firmware (edge, fenix, etc..) are all missing the option on the device? I wonder if its actually disabled, or just broken on these devices and explains the problems we are seeing around bad-sync of the data across the garmin ecosystem?

    I'm only on the beta firmware for the Fenix, primarily to get the Training Status 2.0 upgrade - i sadly value my ride data too much to be on beta for my Edge, esp given how Garmin seem to break things so often, and not to mention theres no real way of going back to stable until they release the next public update...

  • Thx for pics. It's clear is missing on my side. 

    I always install beta SW on both devices. Have done it for all my previous devices, Edge830, 1030+ and Fenix 6Pro. 

    I'm not sure it's directly related to the beta on Edge1040 case - the date when it stopped recording in GC web/app my training numbers, 16th of January, I was still on 15.24. I only switched to 16.04 yesterday or the day before.

  • Good work Ben.  One thing I'm not sure on is how removing Physio True Up from the watch firmware would prevent load / workout data from the Edge device syncing to the GC app - irrespective of whether or not it took account of activities recorded on the watch?

  • yes, that's my thinking too. 

    And, no matter if would be ON or OFF, GC web/app should, at least, reflect the values shown by each device individually. And, in my case, it is not showing/updating for Edge1040

  • Same exact story here on an Edge 1040 Solar and Forerunner 745, down to missing the Physio TrueUp setting on the 1040. Fairly certain it broke with 15.24 1040 firmware though now I'm on the 16.04 Beta and it's still broken. Just installed 11.81 Beta on the Forerunner 745 to see if it would help. It didn't. This annoys me enough that I'm willing to downgrade to 15.23 on the 1040 to test but I can't find the firmware anywhere on the interwebs. Anyone know where I can find it?

  • Has anyone else’s Training Status updated recently? Pretty sure mine is stuck on maintaining…

  • Here's the official answer from Garmin Support on the issue with acute load/training status not showing in GC web/app for Edge1040

    "

    Thank you for your response. We are aware of the problem you are experiencing and our engineering team is currently investigating the issue further. We have collected the information from your devices and account and are in the process of finding a solution. We do not have any confirmed workarounds at this time and will contact you once we have more information.  

     

    Please contact us with any further questions. 

    ":

  • Thanks, Just would like to say I have the same problem

    - Edge 1040 Solar 16.05 Beta

    - Fenix 7x Saphire Solar  11.22 Beta

    I can't see the training status through the GarminConnect APP, neither through the website

    Hope Garmin can find a solution for this problem A.S.A.P.