Alarm not working after 26.00 update

Koenkampioen over 1 year ago

Hi,

After 26.00 update, my alarm is not working anymore.

I did a restart, and went back to standard settings, but still not working

Top Replies

Garmin - Chris over 1 year ago +3 verified

Updated November 24th, 2023:

We are looking into reports.

If your alarm is not working and you are wiling to provide additional information, please highlight my name and send me a Private Message. Thank…
AMMERC over 1 year ago +2

Had the same issue, but (up to now) only once after the update. I've did a restart of the watch and at least yesterday, the alarm was working.
Max over 1 year ago in reply to AMMERC +2

Yep, restart was working. But this issue is problem and shouldn't occur.

All Replies

0 Pierrotsc over 1 year ago in reply to 8434098

i have a 6 pro with 26.00. i wake up every morning using my alarm 5 days a week and have no issues with it. it could be a corrupt install of the new firmware or a hardware problem.

0 8434098 over 1 year ago in reply to socorsu

Yeah. Contacted Chris and sent him the video I had sent garmin support months ago. The pattern is always the same.

reboot watch
alarms work for 1-2 days
~day 3 alarms stop working
miss morning work meeting

I Just installed beta 26.79 and alarms have now been working for ~4 days so maybe that fixed it? Hopefully after owning this dumb thing for 2 years it actually starts working correctly for the first time!

0 Paul! over 1 year ago in reply to Garmin - Chris

This recently started becoming an issue for me too. Happy to provide additional info.

0 8425362 11 months ago

Hi - I've just had exactly the same problem after updating my Fenix 6x Pro to 27.00 (alarms were working fine before that). Now the alarm has failed 2 mornings on the trot. Having found this post I have just tried again with a few more alarms all of which failed to go off. Will try a reset to see if that helps, but confidence has now been knocked.

0 8434098 11 months ago in reply to 8425362

Is it possible that you had an alarm go off during an activity? That may have been what was breaking my alarms back when I was having problems. I had a 4:30 pm alarm but was often out for a run during that time. The alarms seemed to break after that.

0 8425362 11 months ago in reply to 8434098

Afraid not, unless sleeping counts as an activity - definitely linked to the software update to 27.00. I reset the watch last night, restored settings etc from backup, re-installed the watch face I like and the API key for the weather. Tested the alarm and it worked, and used it this morning and it worked fine again. will see if it lasts, but not very good if this has to be done every time there is an software update...

0 einarlyche 9 months ago

After updating my fenix 6s to 27.00 (6a5363d), my alarms don’t always work. Made me oversleep for work.. Had my iPhone as backup since and it happened today as well…

0 6306475 7 months ago

I have this issue too now sw version 27.00, none of the alarms work suddenly and I did reset the watch and even did not do a back up and still does not work.