Wlan Wi-Fi connection error Unable to Connect to Server, Try Again

I tried to sync with WLAN today and the attempt failed.
Not only did this message appear, but also "Unable to connect to server. Try later."

What's going on there again?

Top Replies

socorsu over 2 years ago in reply to Farron +6

Hi,

Thanks for your feedback, i encounter the same behaviour. And identify an additional pattern, but manual sync do not work.

Garmin - Chris what do you think of ?

Model - Fenix 6 Pro

System - 25.1…
Farron over 2 years ago in reply to Garmin - Chris +2

Thanks Chris for your answer.
But imho it misses a bit my described problem.
The watch connects to the network but the synchronization fails.

Edit:
Have mentioned in my posts, however, that there is a synchronization…
Szunyog007 over 2 years ago +1

Just checked the WiFi sync also and first time ever mine is also not working. "Unable to connect to the server" or "Sync failed" message.

Fenix 6x, fw 25.10, wifi 4.01

All Replies

0 Garmin - Chris over 2 years ago

In my initial testing:

- Using v25.00: I was able to add the Wi-Fi network through my iOS Connect Mobile APP and both the APP and my watch sees the network successfully. My watch was able to sync through the Wi-Fi network and the short saved test activity created now shows on my Garmin Connect account.

- After updating to v25.10, I am now receiving, "No known Wi-Fi network found". Yet, I can see the Wi-Fi network under the Wi-Fi > My Networks menu. A Hard Reset did not resolve the issue. The same error has been received.

+1 Garmin - Chris over 2 years ago

If your Fenix 6 series watch will no longer connect to Wi-Fi, please reach out to Outdoor Product Support in your region.

Please review this Support Center article:

- Adding, Removing, and Troubleshooting Wi-Fi Networks With a Compatible Garmin Outdoor Watch

0 Farron over 2 years ago in reply to Garmin - Chris

Thanks Chris for your answer.
But imho it misses a bit my described problem.
The watch connects to the network but the synchronization fails.

Edit:
Have mentioned in my posts, however, that there is a synchronization in the 2nd attempt anyway.
But it is displayed as "failed" on the clock.

0 +tof over 2 years ago in reply to Garmin - Chris

Hi Garmin - Chris,

I am facing the same issue. It worked in the past. My WiFi box can see the watch during WiFi connection attempt but connection to server is always failing.

Regards

Christophe

0 socorsu over 2 years ago

Hi same problem with Beta 25.76

If experiencing the same issue as described in this thread on Beta v25.76, please report it in the Bug Forum:

- Public Alpha v25.xx

Thank you.

0 Garmin - Chris over 2 years ago in reply to socorsu

Your information is priceless. Thank you for taking the time to be thorough to let us know what you have experienced with your testing.

0 Miroslav over 2 years ago

I have a problem too. Fenix 6 saphire

0 socorsu over 2 years ago

Hi all,

This behaviour is under review here Alpha 25.7x bug report forum. do not hesitate to come, report and upload your debug information.

forums.garmin.com/.../wi-fi-sync-manual-form-watch-not-working

Note: Be sure your watch is on the Alpha/early Beta software if you make a report. Otherwise, your report might be skipped since on different software.