Software v24.00 did not update Sensor Hub to v22.09 - watch still shows v20.04

I have received the 24.00 update, but my sensor HUB still is version 20.04 not the one stated in the frimware release notice.

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Garmin - Chris over 2 years ago in reply to Clouseau219 +8 verified

Updated - engineering has confirmed the Sensor Hub update is not pushed out at the same time as the v24.00 software update. The Sensor Hub v22.09 update will arrive on its own but it could be towards the…
Garmin - Chris over 2 years ago in reply to bluexviii +6

Updated - engineering has confirmed the Sensor Hub update is not pushed out at the same time as the v24.00 software update. The Sensor Hub v22.09 update will arrive on its own but it could be towards the…
Garmin - Chris over 2 years ago in reply to Pierrotsc +4

Thank you!!! I spoke with engineering and was advised, everyone that has not received the Sensor Hub yet, it should arrive today. Please sync again. (I suspect that means we found something but the good…

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0 FFGINDRI over 2 years ago in reply to TEQWAR

Did you try a reset holding the power button for about 20 seconds and turning it on again?

0 TEQWAR over 2 years ago in reply to FFGINDRI

It was the first thing I did. After I posted here, I did it again and the second time seems to have sorted it.

0 Rico over 2 years ago in reply to TEQWAR

Took 5 minutes after update on my default watchface (by SHN), others showed it immediately.

0 Garmin - Chris over 2 years ago in reply to TEQWAR

TEQWAR said:
F6 Pro can't get a heart-rate

Your old Sensor Hub should still provide you with your OHR sensor readings. If you haven't already, please try a hard reset by holding down your top left button until your watch shuts off then let go. If you continue to have an issue, please do not hesitate to reach out to Outdoor Product Support in your region.

0 Pierrotsc over 2 years ago

I see in the main post that 80% has been pushed and that sensor hun 22.09 should also be pushed. I just hooked up my Fenix 6 pro with garmin express and still have 22.04. No update yet. has anybody that had not gotten 22.09 during the update has it now.

0 Pierrotsc over 2 years ago in reply to socorsu

socorsu I updated manually the sensor hub 22.09 from the alpha and bmx, whr and gps stayed at the old version.i did tell me that sensor hub and Bluetooth were updated.

0 Pierrotsc over 2 years ago in reply to Faragondk

@faragondk the same as you did i have the same version as you. gps, whr and bmx stayed at the old version

0 socorsu over 2 years ago in reply to Pierrotsc

Can verify that sensor hub is not mention as 20.09 on your watch ?

0 Pierrotsc over 2 years ago in reply to socorsu

I did get 22.09 but that is the only thing that updated. I thought that BMX, whr and gps will be updated too but not. I noticed i had 2 GCD files in the remotesw folder. Are these files supposed to be there ?

0 socorsu over 2 years ago in reply to Pierrotsc

which model of F6 ?

Can you give us the name of gcd files ?

- CPE.bin is normal.

- gup3107.gcd is for GPS

---> But if you have 5.50 software, no need for downgrade. Only GPS 5.xx upgraded to 6.xx during Alpha/Beta where revert back to this precedent version.

---> if you see the (!) along your 6.xx GPS version so, after the next reboot you will be downgraded

- GUP3295.gcd is for Sensor Hub (include BMX WHR)