Opened my new Fenix out of the box and upon turning it on it automatically starts a firmware download. The download reaches 50% and stops, I have no been able to use the watch yet.
Opened my new Fenix out of the box and upon turning it on it automatically starts a firmware download. The download reaches 50% and stops, I have no been able to use the watch yet.
Have you tried plug it to the computer while turned off? Maybe the battery is very low, and it makes the watch turn off and is not completing the processes.
Hope this helps!!
Yes its been plugged up all day. It jumps to the 50% mark within a minute or so and then stops. I've let it sit for hours with no luck.
Power down.
If you still cannot get it to work then take it back from whence it came and get a replacement or reach out to Garmin Support.
FWIW, I've never had a problem with any new Garmin watch out of the box. There haven't been many posts in the forums over the years either so you are probably one of the unlucky ones.
I have this same problem, its so frustrating. How did you fix it? Help please
Do what Phillipshambrook said.
connect to computer by cable and Garmin Express.