Hi
my solar charging is not working anymore since one week on my fenix 6x pro solar.
is it a hardware failure ?
i did two hard reset, still not working.
All days are sunny days. Last time it worked was on July 6.
Hi
my solar charging is not working anymore since one week on my fenix 6x pro solar.
is it a hardware failure ?
i did two hard reset, still not working.
All days are sunny days. Last time it worked was on July 6.
The only thing I can add is that I own a Fenix 6X Pro Solar. I do all the updates. I have never ran into the issue. Same goes for teammates
I am sorry if you are experiencing an issue with the solar charging…
Former Member
If basic troubleshooting does not work to resolve a solar charging issue, then that Fenix 6 series solar watch has a hardware issue and must be returned to vendor, warranty exchanged through…
To be clear on any solar charging issue:
If your solar charging has stopped working, and if neither the Soft Reset (hold down your top left button until your watch shuts off, then let go) or the Full …
On 13th there are also some little peaks visible. But your battery was < 100%, I guess? If two hard resets did not work, I think it is a hardware issue, too. I would contact customer support.
Have you added something to the screen covering the outer small ring of the display? The Small spikes let me think that the outer ring (100% solar) does not work but the display (10% solar) is working ok.
Former MemberNo i did nothing
Most probably hardware issue. I had the same issue and watch got replaced.
I have the same problem
garmin France don’t want to change the watch
they say I have to wait for a new software
Perhaps they know (but don’t say) that is a sw issue...
Yes
but for the moment the solar charging is not working
i have to wait ( I don’t’ have any solution)
If soft-/master rest didn’t bring the solar functionality back to life and it is no general problem (it isn’t), I would guess it is an hardware issue...
Yes it’s possible
my other problem is that for ask an exchange they want the copy of the bill and I be baught the watch on eBay so I don’t have bill
it’s also because I hope it’s a sw problem and a new version will correct the problem