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My new Fenix 6 Sapphire wont connect to any device

Hi!
Got my new Fenix 6 sapphire today but it wont connect to my phone or computer, also tested my girlfriends Iphone but no luck there either.
On my phone its starts to connecting with Garmin connect and I enter the 6-digit code but shortly after it fails.
I plugged it to my computer and though I maybe need to update the firmware but there is says the it cant connect to the servers.
I have restarted both my phone and garmin, factory reset my fenix, cleared cache on my samsung s10e and everything I found on Internet, it wont work.
Hope anyone can understand this English and could help.

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0 4073541 over 5 years ago

Me too Got my Fenix 6 today same crab case....

0 jmstoorvogel over 5 years ago

From the Netherlands, same issue here... Worthless this Garmin infra structure...

0 TWEP191 over 5 years ago

I have the same issue as well. This is annoying.

0 TWEP191 over 5 years ago

I have the same issue as well. This is annoying.

0 jmstoorvogel over 5 years ago

From the Netherlands, same issue here... Worthless this Garmin infra structure...

0 CurryWurry over 5 years ago

Exactly the same issue, with a fenix 6 pro sapphire

0 juanfran_rod over 5 years ago

Garmin staff is in the jacuzzi on the weekend

0 C966 over 5 years ago

Upgraded from Fenix 5 to Fenix 6 yesterday, and I jave the same problem but only with Garmin Express. I can sync with Garmin Connect on the phone but not Express on the computer.

Interestingly, I uninstalled Garmin Express, and reinstalled it. And had no problem adding the Fenix5 again, but when I tried the Fenix6 I get the server error message, so must be a Fenix6 issue.

0 C966 over 5 years ago

Upgraded from Fenix 5 to Fenix 6 yesterday, and I have the same problem but only with Garmin Express. I can sync with Garmin Connect on the phone but not Express on the computer.

Interestingly, I uninstalled Garmin Express, and reinstalled it. And had no problem adding the Fenix5 again, but when I tried the Fenix6 I get the server error message, so must be a Fenix6 issue.

+1 -JohnnyK- over 5 years ago in reply to C966

Same. Upgraded from fenix 5 to 6 pro today and can’t sync on g connect or express. Fails after 50%. Must be issue server end.