SOLVED: Fenix 6 pro and bluetooth/ant unstable (4.20)

Former Member over 5 years ago

I purchased a third party HRM and it keeps disconnecting every 5min (with ANT or BLE). Garmin support claim that it comes from the third party sensor and not the watch...

However I have a similar issue when I connect my phone (android) to the watch, the bluetooth disconnect after 5min. I either have to wait for a few minutes or restart the watch to have the watch connected again.

Do you have a similar issue ?

UPDATE : I replaced the HRM and I still have the same issue. I connected the HRM to my phone (BLE) and to the watch (ANT+) at the same time:

-the watch was losing connection with the HRM while the phone was not !

UPDATE2: Issue solved with BETA SW4.63

Top Replies

Ian over 5 years ago in reply to DCeremuga +1

DCeremuga said:
I'm seeing the same things, including the RD pod problems, and dead oximeter readings.

While there are clearly issues, they are not universal which would make it more difficult for the…

All Replies

0 Ian over 5 years ago in reply to Former Member

the watch was losing connection with the HRM while the phone was not

If you haven't already, I would contact Garmin again and pass your new experience on to them.

0 Former Member over 5 years ago

UPDATE2: Issue solved with BETA SW4.63