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Anyone STILL having heart rate accuracy issues with their Fenix 6?

Former Member
Former Member

Hi all,

Super frustrated, but I am still having issues with my Fenix 6S and heart rate accuracy even with the 4.20 software update. I'm wondering if it's just me or what the deal is? I had a 5S Plus before this and had no issues doing the same activities so I really don't think it's user error. My heart rate hardly reads over 110 during really vigorous exercise when my heart rate is closer to 160+. I have tried wearing on the inside of my wrist, tried my other wrist with no luck. It consistently reads 80-110 bpm the whole time. I wouldn't have bothered to upgrade if I knew this was going to be an issue. I know that wearing a chest strap is the most accurate, but I don't like to have to wear it for all of my work outs and my old Fenix was totally fine as well as my apple watch before that. Any suggestions? 

  • What should that tell us ?

  • Did another comparison between the built in WHR in my Fenix 6X Pro Solar (firmware 11.75) versus HRM Run belt. This was a mixed walk/slow run. The accuracy was better at the end but there where big differences in the beginning. Used moving average for 3 seconds.

  • I did a third comparison also. Walk/slow run this time.

  • If you cut through the waffle, out of the Garmin range they only tested the Garmin Fenix 3 and Fenix 5 and to summarise the Fenix Garmin 5 is *** at HR on wrist compared to other watches

    Düking et al. reported moderate heart rate validity for the Garmin Fenix 5 during sitting and walking (standardized typical error of the estimate [sTEE] = 0.63, 0.62)to be poor with increased intensities of exercise (9.9 MET level sTEE = 1.24, 13.8 MET level = 1.44) and recommend caution due to the higher rates of error [47]. The results of the current investigation extend the literature in that poor heart rate validity measures in the Garmin Fenix 5 were observed during a variable intensity trail run (MAPE = 13.5%, bias = 15.9 bpm, rC = 0.316), and these measures are consistent regardless of the incline (either primarily uphill or downhill) of the trail

  • So in other words, Garmin is really bad at OHR monitoring. Amazing for a high end sports watch.... 

  • Former Member
    0 Former Member over 4 years ago in reply to 3704102

    Yeah, I gave up and returned mine. My apple watch 4, 5, and 6 obliterated it in terms of  HR accuracy. Their device has an Achilles heel and you can't overlook it for the price. If it were $400 bucks, I'd keep it because all the other features are worth it, and i'd accept the inconvenience of using a HRM strap when I have one on me for workouts, but they're too expensive. I had the Garmin fenix 6, 6X pro sapphire, and even the 6 Solar. All HR data was abysmal except for while running which was decent, but if you had to stop, it would take a while to drop back down to where you were actually at.

    Walking, hiking and stairclimbing apps never recorded HR accurately. It is a total waste of your money. Wait until it goes on a major sale or see what comes around during the next generation come the summer of 2021. I may pick it up again if I get one more for much less than the original retail price, but I just have to get over the useless HR sensor built into garmin watches.

  • I have had my 6S for over a year and it’s never been even close to correct while I’m working out. It’s OK at rest. I have dramatic swings from very low for a few weeks then something happens and it’s excessively high - like 170-180 bpm now when it should be registering 130 based on chest strap data. This is unacceptable. Don’t understand why they can’t fix it to at least something close. My Fenix 3 with HRM was just fine - should have kept it. 

  • I have had my 6S for over a year and it’s never been even close to correct while I’m working out. It’s OK at rest

    If you took the time to read the Garmin Support pages about WHR you might understand better why WHR does not perform very well during activities. Might not ease your frustrations but at least you would be better informed about the limitations of WHR that are applicable to any watch with optical heart rate.

    And yes, there are people who post here about how good Apple is but equally there are people posting on Apple forums and elsewhere about how poor Apple is too - discussions.apple.com/.../8079300.

    For what it's worth, Apple state essentially the same advice as Garmin:

    Even under ideal conditions, Apple Watch may not be able to record a reliable heart rate reading every time for everybody.

    Apple's tips for achieving the most accurate measurements using the heart rate sensor are detailed here:

    Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

    Get the most accurate measurements using your Apple Watch - Apple Support

    If you experience issues with recording your heart rate during workouts, then, for more consistent readings, you may wish to consider pairing an external heart rate monitor / Bluetooth chest strap to your watch:

    And a post that could have been written by a Garmin user if you just substitute Garmin for Apple:

    The inconsistency of the Apple [Garmin] Watch has been noted since 2015 on the Apple [Garmin] Support board.

    I have an Apple Watch [Garmin] 3, and it has been almost nonexistent or very incorrect when using it to monitor heart rate during elevated exercise.

    I run on the treadmill for thirty minutes in the morning and thirty minutes at night. The watch monitors the heart rate up to the point that I begin my workout on the treadmill. Once on the treadmill, it stops recording, once I am off the treadmill it starts recording again. Every once in a while, it will record during the thirty minute exercise.

    I have be taking screen shots of the Apple [Garmin]  Watch and the corresponding data (lack of data) on the iPhone. I researched the issue, and Apple [Garmin]  says we are wearing it incorrectly...so, I made sure it was correctly positioned and snug. Then we were all told to unpair it and pair it again...so I did. I also made sure the sensors were clean.

    Two weeks ago, I took the watch, screen shots and phone to an Apple [Garmin]  Store. They sent it in for evaluation. Five days later it came back, the genius told me Apple [Garmin]  was not able to replicate the issue and therefore, there is nothing wrong with the watch. Even though I had many screen shots showing the missing data.

    I took the watch home and paired it again. Well, guess what, still not data.

    So the way I see it, Apple [Garmin] is telling us we are having an isolated issue that does not exist and that we should just shut up and act like nothing is wrong. I have a friend with a version 2 and he has the same issue.

    If you research this issue, you will find it dating back to 2015.

    I am about ready to ditch the Apple [Garmin] Watch and move to the fitbit [Garmin]. Might be time for more people to do that. There is an issue with this product, and I have a feeling Apple [Garmin]  is aware of it.

  • Ano problém stále trvá,na zápěstí tepová frekvence markantně vyskočí oproti hrudnímu pásu...Kdyby to bylo jen o pár tepů,tak to neřeším,ale vyskočí to i o 20-30 tepů/min... Vše od betaverze 11.75 - do té doby to bylo v pořádku :-(

  • Stejný běh bez pásu/s hrudním pásem (tep okamžitě padne správně dolů a drží svoji hladinu)