Activity missing and part of the GPS map

Had Same problem today. Garmin Instinct

I'm guessing it's a corrupt timestamp or GPS stopped tracking. If you can zip and post the FIT file from the run here, we might be able to determine the root cause.

Thanks. Will try

How do I check if my watch was being updated at this time? How to see update history of my watch?

Hi Seilogramp.

Thanks for looking into this.

Please note: The file has perfect distance and time and more data for every 1km... so it is only the map data missing for around 1/2 of the trip.

It is the first 1/2 part which is missing. I did do a few "pause/resume" during my run - but I didn't stop where the GPS MAP track is starting - and the start point is also a bit off... So it seems the "track" turned on as I was on the move (random)

Maybe not relevant: (I was running with my phone in a pocket, so I am a bit curious if I can find out if the watch actually was somehow doing a software update while I was running... although I see the last update should have been released in February - so there has been plenty of time before today for the watch to make this update - so maybe there is no relation )

8488489053.zip

2882123 said:

The file has perfect distance and time and more data for every 1km... so it is only the map data missing for around 1/2 of the trip.

The watch is using the accelerometer to get the correct distance when there is no GPS data. There is no GPS data until 34 minutes and 4.76 km into the run. Nothing much can be done about this particular activity, since the file is not corrupt, just wasn't getting a GPS signal, so the data does not exist. Suggest that before starting your next run make sure you have a solid GPS lock and try doing a "GPS soak" as mentioned by Dr Phil early on in this thread. 

2882123 said:

I am a bit curious if I can find out if the watch actually was somehow doing a software update while I was running

There is no evidence of this in the FIT file. Doing an update during an activity would be very unlikely and something that Garmin should have already prevented from happening.

Thanks. Appreciated. I will check it carefully next times and see if it ever happens again!!

This issue keeps happening to me. Any ideas?!

I'm having exactly the same problem with a new Fenix 6 - all the data is there for the whole run (distance/pace etc) so it must be connected to GPS, but the first 1/3 of the map when downloaded is missing - really frustrating as I want to convert to future Courses. Have tried resetting/updating/adding and removing the devise/GPS locked on...Help please!