Two Sapphire Fenix 6 Pro’s, backlight / contrast issues

I bought two fenix 6’s today, both are the Carbon grey DLC coated with sapphire glass.

Have a look at these photos, my wife's is on the left hand side and mine the right. Her looks very yellow compared to mine which looks far crisper and sharper. Both have backlight set to 50%. 

Any thoughts on if there’s a setting other than backlight that could cause this before I go back to the shop where I bought them?

  • Thanks a lot for getting back to me so quickly.

    So you would say that the slight red tint is okay? The blacks definitely look pretty deep too me.

    Thanks!

  • Ok, feeling relieved. Thanks for your feedback.

  • Just got my Fenix 6 sapphire and think it has screen issues, what do you think? To me it looks quite washed out and has some leak around the edges the white doesn't seem to have any pop either.

    Not sure if this is considered normal but I've spent alot of money on this watch and some screens is this thread look alot better imo. These are all taken on the default 20% brightness btw. Thanks 

  • Former Member
    0 Former Member over 4 years ago in reply to 3145253

    It is hard to tell from the pictures in the night. Make photos with about 30,50,100% backlight during the day, but not too much light. I posted a pic here, 6 months ago, during the day in comparison with a blue screen watch and difference was night and day, and I think it was 100% brightness and it looked 100% black then. During the night all display have a little washed out color. That is the type of display they use. 

  • During the night all display have a little washed out color. That is the type of display they use. 

  • Well, I've noticed it really depends on the camera that was used to take the photos of your screen. Therefore, it's quite difficult to tell you if your particular unit is a "bad" one or not. I did a simple test by taking photos of my Fenix 6 Saphire by using different modes on my OnePlus 7 Pro phone and see the results below with backlight at 30%:

    • standard auto-mode with the flash turned off -> pretty blueish
    • standard auto-mode with the flash turned on -> pretty black
    • night mode without flash -> acceptable black

    However, in reality, I swear the black is black on my Fenix 6 Saphire, regardless you set the backlight to 10% or 100%. Hence, I'd be careful when telling someone that his watch unit is bad and subject to replacement just based on the taken photo. As you see, your watch might look like the one with the worst possible blue tint and with the perfect black at the same time...

    See the pictures here and make your own decision ;-)

  • I'm trying out a few fenixes 6 (all Sapphire models), and thought I'd check the screens. Long story short, they're all good!

    Fenix 6 Sapphire (63N45....) (I don't know what the N is for?)

    Fenix 6X Sapphire (63428....)

    Fenix 6X Sapphire (63436....)

    To be honest, when I got the first one (the non-X), I couldn't easily tell compared to all the photos and videos whether the screen was "good" or "bad." The camera really plays tricks on the photos, and can make the good ones look tinted. I think the clearest way to tell is to take a photo at an extreme angle. The screen should always be legible, and, should never wash out completely or invert the blacks/whites as you move from head-on viewing to side-angle viewing.

    In reality, I doubt it would matter much for me. I don't work out in the dark and only use the backlight to glance at notifications/time, so I just need it to be generally legible. Just glad I don't have to worry about it in the end.

    head-on

    at an angle

    My main concern was whether there was appreciable difference in the HRM or GPS. At first, I though the 6X was reading heart rate 10-15bps higher than the 6 at rest. As it turns out, it's just me. If I switch arms, the effect reverses. And the same happens on both 6Xs. So I guess my right arm pumps blood faster than my left. Didn't know that was thing.