GPS CPE status consistently showing expired status...

Anyone having issues getting the GPS CPE info on their watch to stay current.  Garmin doc states using Garmin Express or Garmin Connect to sync the watch will make the CPE info status current - that does not work consistently for me even though I am doing multiple syncs and both app indicate a success status, the CPE status remains expired.

  • Watch SW Version 5.00, GPS Version 6.60 Americas Course 7.50

    Still consistently CPE expired and I sync with the Phone Golf App after each round - I play 2 or 3 9 Hole rounds most weeks.

  • Having the same issue - satellites not being located, fully synced to Garmin App and CPE info always expired. Watch is only 10 months old! Software all fully updated, please update me on what I can do to resolve this issue. 

  • Unfortuately nothing, for me it is just about a year from being reported. I am on my 3rd S62, #2 was sent in so Garmin could do a tear down and I still have had no follow up. I don't think this thread is even being monitored anymore. Most threads of software problems just keep building with no resolutions unless user error. It is crazy to think that Garmin, synonymous with GPS would have this issue and do NOTHING about it.

  • The CPE status showing expired will occur if the watch has not been synced through the Garmin Golf app from a period of a few days, or weeks since the last sync. 

    If the Golf app is closed out on your phone, it will not sync with your watch so opening the Garmin Golf app > Syncing your watch > Allowing the app time to transfer any background updates before closing the app > Will help to keep the info current on the S62. 

    For further assistance with GPS concerns after ensuring you have been syncing through the Garmin Golf app...please contact Garmin Support so speak with a Golf Specialist so they can determine what else could be causing any additional concerns. 

  • What about when that doesn't work?

  • Have you guys ever found a solution to this problem? I’m in the exact same position. I'm fully up to date, but my CPE status is always expired. I’m on my third S62. The first two Garmin sent me refurbs, but the latest is brand new, yet I have the same issue. I wonder if it has something to do with where I live (Surrey, UK). It is useless as a golf watch if the GPS is broken. 

  • On my 3rd S62 as well and issue still has not been corrected on this side of the Pond, it's been over a year. I feels like once they make a new model they give up on the previous ones. Watch still works but is slowed down, I guess this is acceptable to Garmin. 

  • The CPE showing expired is not an indication that the GPS is broken on your device...it simply means that the watch is not current on satellite prediction data, and the file needs updated through the sync to the Garmin Golf app. 

    Please contact Garmin Support if the watch is not locating nearby courses when you are outside with the sky directly above when starting a golf activity on the watch. If you are testing this indoors...or are not opening the Garmin Golf app long enough to allow the sync to complete...then please do so by opening the app > Tapping the Profile tab > Select My devices > Then tap the circular arrows icon next to the name of your watch. Allow the watch to sync prior to closing out of the app, and ensure location permissions for the Golf app are set to Always > Also allow "Precise Location" to the Golf app as well. 

  • It’s astonishing that after all this time, Garmin is still suggesting the exact tired solutions already mentioned—and proven ineffective—within this thread. Suggesting we “sync the watch properly” as a resolution is redundant and dismissive, especially when many of us have explicitly stated we’ve tried every possible method outlined in your documentation multiple times.

    If this were indeed a simple syncing issue, Garmin wouldn’t have replaced three of my watches (and others) without hesitation. Clearly, there’s an underlying issue here that Garmin is either unwilling or unable to address, and the hope seems to be that customers simply give up and accept subpar functionality.

    This level of support from a brand synonymous with GPS technology is disappointing, to say the least. It’s time to stop recycling generic advice and start addressing the root cause of the problem.

  • Garmin Support should be contacted if the suggestions outlined here in forums have not resolved your concern. Typically the suggestions outlined here on this post, and on the Garmin support articles work in resolving this specific concern. 

    If you have followed them, then the recommendation of contacting support as outlined above should be your next step. 

    The forum facilitates discussion on the concern, and  contacting Garmin support is your avenue for help outside of the recommendations that typically resolve this specific topic.