This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report. 

  • makeImageRequest doesn't work in FR965

    frinkr
    • Acknowledged on Dec 3, 2024
    • 5 Comments
    Hi, there are a least 4 FR965 users reported to me that the Avak watch face didn't download the custom background image. I use the API makeImageRequest. Sometimes the API returns -104 (BLE_CONNECTION_UNAVAILABLE), some other times -1 (BLE_ERROR), but...
    • Nov 25, 2024 11:00 AM

  • Linux & SDKManager & simulator

    1571716
    • Acknowledged on Dec 3, 2024
    • 3 Comments
    Hi, I know this has been discussed before, but did someone found a fix for the simulator not being launched in Linux when running from VSCode? I know just Ubuntu distributions are supported. In my case I replaced Windows 10 by Zorin OS (based on Ubuntu...
    • Nov 24, 2024 5:22 PM

  • Garmin Coach not recognising completed workout

    3717165
    • Acknowledged on Dec 3, 2024
    • 0 Comments
    My plan had me scheduled to do a drill yesterday. I did the run this morning , saved it, and synced. When I go into my Garmin Coach workout schedule today, is still says I need to do the run. . But, in my Garmin connect calendar, it is there I’ve already...
    • Nov 22, 2024 5:19 AM

  • Many devices in Asia cannot recognize the system version properly

    3112676
    • Acknowledged on Nov 20, 2024
    • 3 Comments
    Corrected the problem that the SDK could not recognize Asian models. Asian FR245, FR945, endura and other devices have been updated to 3.3.1 or 3.4.1, but are still recognized as 3.2.6. Once the watch face is exported with the minimum setting of...
    • Nov 19, 2024 9:13 PM

  • Fenix 8 - No sound from app when using ToneProfile

    Rick
    • Acknowledged on Nov 20, 2024
    • 4 Comments
    I have reports from customers and personal experience that Fenix 8 devices are not playing sounds from my app. The sounds work fine on other devices (I have personally tested with an Epix 2 to confirm all is working as expected.) I'm using ToneProfile...
    • Nov 19, 2024 7:01 AM

  • Bug: Epix Pro reboots when syncing podcast

    XROUGE
    • Acknowledged on Nov 18, 2024
    • 5 Comments
    When syncing certain episodes, the device reboots. I don't think that the app itself, Alpacast, crashes, because there is no "IQ!" screen. Here's a recording: https://youtu.be/qTfp6bt-2PI?si=zrG7nLw2EhnpKnV9 I've found a \GARMIN\Debug\err_log....
    • Nov 16, 2024 6:42 PM

  • Steps are different between Garmin Connect App and Garmin Connect Developer Program Portal

    7158359
    • Acknowledged on Nov 18, 2024
    • 1 Comment
    One of our user file an incident stating that his steps are not syncing through our app, as per checking with user provided screenshot from his garmin connect app, steps are different from the Garmin Connect Developer Program Portal. Did anyone encounter...
    • Nov 15, 2024 9:35 AM

  • Compatible Devices bug - edge devices not listed in web store but listed in Connect IQ Store app

    renschler
    • Acknowledged on Nov 18, 2024
    • 12 Comments
    Update (11/15/24) After discussing with FlowState below; it appears there is a bug but it's with the Connect IQ Store App; which wrongly shows all devices listed in the manifest instead of showing the true compatibility (the intersection between min...
    • Nov 14, 2024 7:42 PM

  • Media.setAlbumArt crash

    rconradharris
    • Acknowledged on Nov 11, 2024
    • 0 Comments
    I'm seeing cases out in the wild where calls to Media.setAlbumArt are crashing the app with a System Error . Unfortunately, due to the nature of this crash, I can't provide a reproducible test case, but I do have a some clues that could help track this...
    • Nov 8, 2024 11:46 PM

  • Connect IQ store (on-device app, FR955): when the user selects the Installed menu item, it takes several seconds to load, but there's no indication that anything is happening

    flowstate
    • Acknowledged on Nov 4, 2024
    • 1 Comment
    Recreation procedure: 1) Open CIQ app on FR955 2) Scroll to Installed menu item 3) Tap menu item or press START button The screen remains unchanged for about 4 seconds while the page loads and there's no haptic feedback. This is a poor user experience...
    • Nov 4, 2024 12:13 PM