This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report. 

  • appstore - unable to upload app updates

    peterdedecker
    • Acknowledged on Dec 3, 2024
    • 34 Comments
    for 3 weeks now I've been trying to upload updates to (several) apps the message is shown " Sorry, your message couldn’t be submitted because we’re having trouble communicating with our servers. Please try again later. " It would be helpful to show...
    • Dec 2, 2024 12:58 PM

  • Interval capture broken (again) or not fixed

    davidmct-g
    • Acknowledged on Dec 3, 2024
    • 4 Comments
    A previous firmware was meant to fix this issue but it seems to either never have gone or been broken again on certain watches. This works with a strap but fails on optical sensor. The callback is never called. function SensorSetup() { if (Sensor...
    • Dec 1, 2024 12:19 PM

  • Feature Request: Favorites area

    Vivialux
    • Acknowledged on Dec 3, 2024
    • 2 Comments
    Hello, is it possible add a favorite area , where you can add any object so you can easily retrieve it ? Perhaps adding the button on each Whatchface, app, etc.... clicking it adds it to the favorites list
    • Nov 28, 2024 7:26 AM

  • makeImageRequest doesn't work in FR965

    frinkr
    • Acknowledged on Dec 3, 2024
    • 5 Comments
    Hi, there are a least 4 FR965 users reported to me that the Avak watch face didn't download the custom background image. I use the API makeImageRequest. Sometimes the API returns -104 (BLE_CONNECTION_UNAVAILABLE), some other times -1 (BLE_ERROR), but...
    • Nov 25, 2024 11:00 AM

  • Linux & SDKManager & simulator

    1571716
    • Acknowledged on Dec 3, 2024
    • 3 Comments
    Hi, I know this has been discussed before, but did someone found a fix for the simulator not being launched in Linux when running from VSCode? I know just Ubuntu distributions are supported. In my case I replaced Windows 10 by Zorin OS (based on Ubuntu...
    • Nov 24, 2024 5:22 PM

  • Garmin Coach not recognising completed workout

    3717165
    • Acknowledged on Dec 3, 2024
    • 0 Comments
    My plan had me scheduled to do a drill yesterday. I did the run this morning , saved it, and synced. When I go into my Garmin Coach workout schedule today, is still says I need to do the run. . But, in my Garmin connect calendar, it is there I’ve already...
    • Nov 22, 2024 5:19 AM

  • Many devices in Asia cannot recognize the system version properly

    3112676
    • Acknowledged on Nov 20, 2024
    • 3 Comments
    Corrected the problem that the SDK could not recognize Asian models. Asian FR245, FR945, endura and other devices have been updated to 3.3.1 or 3.4.1, but are still recognized as 3.2.6. Once the watch face is exported with the minimum setting of...
    • Nov 19, 2024 9:13 PM

  • Fenix 8 - No sound from app when using ToneProfile

    Rick
    • Acknowledged on Nov 20, 2024
    • 4 Comments
    I have reports from customers and personal experience that Fenix 8 devices are not playing sounds from my app. The sounds work fine on other devices (I have personally tested with an Epix 2 to confirm all is working as expected.) I'm using ToneProfile...
    • Nov 19, 2024 7:01 AM

  • Bug: Epix Pro reboots when syncing podcast

    XROUGE
    • Acknowledged on Nov 18, 2024
    • 5 Comments
    When syncing certain episodes, the device reboots. I don't think that the app itself, Alpacast, crashes, because there is no "IQ!" screen. Here's a recording: https://youtu.be/qTfp6bt-2PI?si=zrG7nLw2EhnpKnV9 I've found a \GARMIN\Debug\err_log....
    • Nov 16, 2024 6:42 PM

  • Steps are different between Garmin Connect App and Garmin Connect Developer Program Portal

    7158359
    • Acknowledged on Nov 18, 2024
    • 1 Comment
    One of our user file an incident stating that his steps are not syncing through our app, as per checking with user provided screenshot from his garmin connect app, steps are different from the Garmin Connect Developer Program Portal. Did anyone encounter...
    • Nov 15, 2024 9:35 AM