This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report. 

  • Not able to remove languages from the app page

    • Ticket Created on
    • 1 Comment
    In Edit App Details, 1) I select a tab with an additional language previously added, 2) I press Remove Language button - the selected tab disappears, 3) I press Submit button at the bottom of the page - the change appears accepted, no error message...
  • Lat and Long not showing up in 945 LTE .Fit Files

    • Ticket Created on
    • 13 Comments
    I've had users reporting they are not getting maps when using our platform, are the position coordinates written somewhere different for the 945 LTE? Thanks
  • Bug Report - Garmin Forerunner 245 Music unable to connect correctly to Jabra 65t

    • Ticket Created on
    • 2 Comments
    Only recently became an issue (last 2-4 weeks): My Garmin Forerunner 245 Music (using version 7.20 for Garmin Express) has been able to connect using bluetooth to my Jabra 65t headphones. However , when I start a workout (run, lift, etc.), the headphones...
  • ERA: Invalid key for the app

    Former Member
    Former Member
    • Acknowledged on
    • 6 Comments
    Hello all, We need some help. GARMIN IQ Apps are displayed in red in the "Manage Apps" windows after recently update.. Please, GARMIN could you solve this error... We cannot track log errors for our apps!!!! Best regads,
  • VS Code output window steals focus from editor

    • Ticket Created on
    • 3 Comments
    Environment - Windows - VS Code 1.58.2 - CIQ SDK 4.0.4 - Monkey Extension 0.1.13 Observations App output (from System.println()) causes the output window to steal focus from the current editor. This makes it impossible to output something...
  • Issue with App Settings Editor when opened from File menu in simulator window (not from IQ Connect menu in Eclipse)

    • Ticket Created on
    • 6 Comments
    I'm just realizing that opening the App Settings Editor from the simulator is different from opening it up from the Connect IQ menu in Eclipse. When I change settings after opening the editor directly in Eclipse, everything works as expected. When I open...
  • Halved cadence values after update to 6.10 for CIQ Datafields on Vívoactive 4/4s

    • Acknowledged on
    • 1 Comment
    Hi, I've been notified that since updating to 6.10, CIQ datafields have been reporting half the expected value for cadence. Links to forum posts here: https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/269991/problem...
  • Crash and reboot when trying to access suggested workout after update to firmware 7.20 - FR245

    • Ticket Created on
    • 3 Comments
    I would like to report the following bug: On a Forerunner 245, after having updated to fw 7.20 the watch restars if I select the suggested workout on calendar. Sometimes if I switch off and on the watch then it works, but next day the problem is back...
  • Can't modify page on Connect IQ store

    • Acknowledged on
    • 17 Comments
    Modifying Connect IQ store watch face category responses with the next error message: „We found one or more errors on the submission form.“ without any explanation what is wrong. The only modification that triggers the error is changing a category...
  • Sometimes a System Error exception is thrown on Communications.emptyMailbox()

    • Ticket Created on
    • 2 Comments
    So here is my code snippet: using Toybox.Communications; using Toybox.WatchUi; using Toybox.Attention; function phoneAppMessageHandler (message) { var data = message.data; Communications. emptyMailbox (); if (data != null ) { //...