This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report. 

  • AGM X3 - Android SDK can't init

    • Ticket Created on
    • 0 Comments
    Hello! So basically, I have an AGM X3 phone, and when I try to use apps that communicate with the watch, it does not work. Basically, I call .initialize(), and expect at least something like onSdkReady() or onInitializeError() to occur, but nothing happens...
  • Crash with Simulator View Memory, SDK 4.0.6 on a MAC

    • Acknowledged on
    • 7 Comments
    Under Connect IQ 4.0.6 whenever I double-click the memory stats at the bottom of the simulator window or from the File menu, the simulator crashes producing an Apple problem report, as per below. This does not occur with Connect IQ 4.0.5. My environment...
  • Run App fails with timeout

    • Acknowledged on
    • 28 Comments
    Running an app often fails with the following error message: "Failed to launch the app: Timeout" The workaround is to try again a couple of times until it works. Environment: Visual Studio Code Windows 11 Monkey C plugin 1.0.0 In some...
  • Beta testing outside of single account

    • Ticket Created on
    • 2 Comments
    Add the ability to allow beta apps to be downloaded by users other than the uploaded via a direct link. This will allow for beta testing to larger/targeted audience while not showing in the app store. All other features like needing a new UUID and...
  • info.averagePower is showing zero on watch, while other power metrics show values

    • Ticket Created on
    • 2 Comments
    I use this piece of code: fieldValue[i] = (info.averagePower != null) ? info.averagePower : 0; In the simulator this works for the Fenix 6(x) pro. It doesn't work on a real watch anymore since the latest firmware update. info.currentPower stillgives...
  • ByteArray instance methods encode/decodeNumber can never be found

    • Ticket Created on
    • 1 Comment
    I'm trying to decode a number and alway get a Symbol Not Found Error, I have set up other examples with encodeNumber and get the same error. Does this happen for anyone else? is this being implemented wrong? var buf = [21, 20, 196, 30, 118, 70, 115...
  • Garmin Fenix Error Log

    • Ticket Created on
    • 1 Comment
    Hi, I have a Fenix 3 and it started to reboot while I was swimming. Left the watch untouched for a couple of days in case it had water or something and then I connect it to the computer to see the error log. These are the contents of the files:...
  • Simulator in SDK 4.0.6 - removed support for activity simulation for widgets and watch faces

    • Acknowledged on
    • 11 Comments
    The simulator doesn't allow the simulation of an activity for widgets and watch faces like in all previous SDK versions. That means starting an activity (stop, resume, etc.) is not available anymore. The 'data fields' menu is always disabled. In...
  • problem with updating watch faces

    • Ticket Created on
    • 0 Comments
    Hey, I uploaded a hour ago an update to a watch face I made and since then I can't update it. I can see that it needs an update in the connect IQ app but it doesn't update for me. I press the update button, it says that the watch face finished the update...
  • Problem with the simulator when simulating a 390x390 round device (Venu 1)

    • Ticket Created on
    • 4 Comments
    While simulating a 390x390 round device (Venu 1) in the simulator there's a weird circle with red and white colors over it for unknown reason. I've uploaded the problem to the connect iq forum here: https://forums.garmin.com/developer/connect-iq/f/discussion...