Connect IQ Bug Reports - Connect IQ

This space is specifically for Connect IQ bug reports. Please review the Connect IQ Bug Reports FAQ before reporting a bug to be sure you have the information needed for Garmin to investigate the bug you wish to report.

Report Garmin Connect Web issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-web
Report Garmin Connect Mobile Android issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod
Report Garmin Connect Mobile iOS issues to https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios
Product-related issues can be reported to either https://forums.garmin.com/outdoor-recreation/ or https://forums.garmin.com/sports-fitness/

bug / feature-request: instead of "Unhandled Exception" give actual exception's name in ERA Viewer

flocsy🤠
- Acknowledged on May 26, 2025
- 5 Comments
We're getting lots of "Unhandled Exceptions" in ERA, but there's no such exception. I don't see any reason why Garmin would intentionally hide the real exception form the developers (especially that the documentation mentions some possible exceptions...
- May 25, 2025 7:22 AM
Sensor pairing (CIQ System 8) does not work on Fenix 7

maca88
- Acknowledged on May 25, 2025
- 2 Comments
According to the release notes, the Fenix 7 supports CIQ System 8 starting from version 20.16 ( https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/403727/fenix-7-fenix-7-pro-system-software-20-16 ). However, when installing...
- May 24, 2025 6:52 PM
Introduce new state for AppBase.onStart method when sensor pairing (CIQ System 8)

maca88
- Acknowledged on May 25, 2025
- 3 Comments
It would be helpful to have a way to determine whether the initialized application ( AppBase ) is being launched specifically for sensor pairing. This would allow the application to initialize only the components necessary for pairing. In my case, the...
- May 24, 2025 6:49 PM
Native sensors appearing under Sensors => Connect IQ menu (CIQ System 8)

maca88
- Acknowledged on May 25, 2025
- 0 Comments
When searching for sensors emitted by CIQ applications under Sensors => Connect IQ on Edge 1040, I would expect to see only the sensors provided by installed CIQ applications. However, both CIQ sensors and native (built-in) sensors are shown. Here...
- May 24, 2025 6:46 PM
Edge 1040 reboots when sensor pairing (CIQ System 8)

maca88
- Acknowledged on May 25, 2025
- 0 Comments
When SensorDelegate.pairingRequired() returns false (as documented here: https://developer.garmin.com/connect-iq/api-docs/Toybox/Sensor/SensorDelegate.html#pairingRequired-instance_function ), Edge 1040 consistently reboots whenever attempting to search...
- May 24, 2025 6:41 PM
Setting "Touch:Off" on Fenix 8, Forerunner 965 and FenixE fails to set isTouchScreen to false.

Alan.raceQs
- Acknowledged on May 24, 2025
- 3 Comments
System.getDeviceSettings.isTouchScreen is returning true after touch is disabled in settings on Fenix 8, Forerunner 965 and FenixE This behaviour is not showing up in the device simulator but is being widely reported on devices https://forums.garmin...
- May 23, 2025 10:20 PM
Storage.setValue() Lacks Graceful Handling for Large Values and Low Memory

the-ninth
- Acknowledged on May 23, 2025
- 0 Comments
The use of Storage.setValue with large amounts of data is associated with several issues. Inconsistent Documentation The documentation for Storage.setValue states: "There is a limit on the size of the Object Store that can vary between devices...
- May 23, 2025 5:21 AM
[BUG] UNIX Timestamp Y2038/Long Support Needed for Moment and Time APIs

FeliXGear
- Acknowledged on May 23, 2025
- 1 Comment
Hi Garmin Dev Team, I would like to report a critical limitation regarding timestamp handling in Connect IQ, which may soon affect many apps and users: Issue: All timestamp and time-related APIs (Moment, value(), etc.) currently use Lang.Number...
- May 22, 2025 7:58 PM
ERA tool does not provide crash reports consistently

pstoppani
- Acknowledged on May 21, 2025
- 2 Comments
Over the past few weeks I've noticed that I'm not getting reports for all crashes. Customers report a crash via email but the crash reports available via ERA clearly don't contain reports for these crashes (the watch is not listed or crashes shown have...
- May 20, 2025 8:53 PM
Device Crashes When Deleting Item from Active CustomMenu

the-ninth
- Acknowledged on May 21, 2025
- 6 Comments
Deleting a menu item from a CustomMenu that is currently displayed causes the app to crash on the Epix 2 Pro 47mm. The call to CustomMenu.deleteItem successfully removes the item, but on the next UI update, the app crashes with the following error...
- May 20, 2025 2:48 PM