Complete
over 4 years ago

WERETECH-8014, MODUS-3374

vivoactive 3 phoneConnected always true

Seems that as a result a recent firmware update to the vivoactive 3 the Sys.getDeviceSettings().phoneConnected as well as settings.connectionInfo[:bluetooth].state always return true/CONNECTION_STATE_CONNECTED regardless if the phone is connected or not.  These calls have been working fine for many months.  Is there a new process for getting connection state?

Jozmoto
Parents
  • over 4 years ago

    I noticed in the comment of another post that you had reproduced this. Do you happen to know what VA3 fw the device was running? We haven't had any luck trying to reproduce this issue at this point.

    Also, to reproduce this, do you need to walk away from the phone to lose connection? or do you see the same behavior if you disable BT or turn off the phone?

Comment
  • over 4 years ago

    I noticed in the comment of another post that you had reproduced this. Do you happen to know what VA3 fw the device was running? We haven't had any luck trying to reproduce this issue at this point.

    Also, to reproduce this, do you need to walk away from the phone to lose connection? or do you see the same behavior if you disable BT or turn off the phone?

Children
  • over 4 years ago in reply to Jozmoto

    FYI: After turning off the watch and restarting, it started showing the correct connection status on the watch face.  Cycling the phone BT off/on was being reflected correctly on the watch face.  However, later it was back to only showing always connected even when the phone was well out of BT range.  Restarting the watch restored functionality.  

    Keep in mind, the controls menu phone connection status is always working even when the watch face connection status is inop.

  • over 4 years ago in reply to Jozmoto

    This is an Android platform.  The exact SDK is 3.1.3 (also tried 3.1.4).  I cannot revert back to SDK 3.0.x because my Eclipse Connect IQ IDE version is 3.1.3 and does not seem to be backward compatible with 3.0.x SDK (the manifest.xml will not parse).  BTW the built-in VA3 watch faces do correctly show the connection status.  Do you have the exact code snip of how those are coded?

  • over 4 years ago in reply to Stephen.ConnectIQ

    Firmware: 6.90

    Turn off BT on the phone or walk off out of range has same affect.  The watch faces are built from the latest SDK with 3.0.x compatibility.