Complete
over 4 years ago

WERETECH-8010

Fixed

Vivoactive 3 firmware 6.90 cause watch faces to crash

Please check the newest firmware for issues that causes watch faces to crash.

e.g. https://apps.garmin.com/de-DE/apps/fc3f9b9f-add6-46cb-8e0b-9a2172a04c31

All vivoactive 3 users with the latest firmware are reporting the same affect, the watch face crashes directly. No start is possible.

No crash error logging is written into the log file of the watch.

The simulator of the SDK works perfectly with the watch face (3.0.12/3.1.4) and the last issues caused by the watch face was reported a year ago.

Thanks for support and please keep up testing your software.

The Magician

TheMagician
Parents
  • over 5 years ago

    I have just had a problem with my watch face (RAILS) dropping out.  I have to restart the watch to recover it, however just a while ago I had the watch on charge, went to use it and it locked up solid with only the time showing but that stayed the same and was also frozen.  I have been trying to restart without success and then by holding the button in for a long time managed to fire it up again. Rails was working fine before the last garmin update 6.9.  I contacted Garmin and they suggested I did not use third party watch faces and try theirs?

Comment
  • over 5 years ago

    I have just had a problem with my watch face (RAILS) dropping out.  I have to restart the watch to recover it, however just a while ago I had the watch on charge, went to use it and it locked up solid with only the time showing but that stayed the same and was also frozen.  I have been trying to restart without success and then by holding the button in for a long time managed to fire it up again. Rails was working fine before the last garmin update 6.9.  I contacted Garmin and they suggested I did not use third party watch faces and try theirs?

Children