Acknowledged

System Error calling Storage.setValue() lastest FW

This bug report evolved from https://forums.garmin.com/developer/connect-iq/f/discussion/383923/system-error-calling-storage-setvalue-lastest-fw-on-venu-3-and-fr-965

I'm getting many user reports of watchface crashes. if I look in ERA these are System Errors when doing Storage.setValue(). This is happening since the latest firmware on Venu 3, FR965, FR265. Some reported other devices as well.

Quite an annoying bug, as restarting the device sometimes works, but some users reported the error is appearing again after a while.

Parents
  • I just wanted to add some "voice of the customer" here to help the community & Garmin team know how impactful this is:

    I have many of these in my email from users, but here's a random one:

    ---

    Lately, the watchface stops appearing and instead, the Garmin Connect "IQ" icon is displayed with an orange exclamation point "!". This happens spontaneously, like a bug, and after a long time it works again.
    I would attach an image if I could on this site.
    I've been using this watchface for almost a year without a problem and it would be great if it got working again.



Comment
  • I just wanted to add some "voice of the customer" here to help the community & Garmin team know how impactful this is:

    I have many of these in my email from users, but here's a random one:

    ---

    Lately, the watchface stops appearing and instead, the Garmin Connect "IQ" icon is displayed with an orange exclamation point "!". This happens spontaneously, like a bug, and after a long time it works again.
    I would attach an image if I could on this site.
    I've been using this watchface for almost a year without a problem and it would be great if it got working again.



Children