Ticket Created
over 4 years ago

CONIQAPPS-4645

Strava Routes "IQ!" Error

Hi @all,

I'm curious if someone else also has encountered this problem: When trying to download a route created on Strava.com with the "Strava Routes" IQ app, the download process stops and I receive a Connect IQ Logo with an exclamation mark (IQ!). I have a Forerunner 735xt and it does work with older routes but not with newly created ones.

I'd be happy to hear if someone else also has seen this kind of error message, what it means and what a possible solution could be!

Thanks a lot!
Chris_triathlon
  • over 4 years ago in reply to cwgoing

    Totally fixed it.  Saved the day.  Thank you.

  • over 4 years ago

    I've moved this to the bug reports forum so it will be treated as such.

  • over 4 years ago
    I have been running into the same error, and I have found a solution for my issues. Solution: Simplify the name of the route.  (e.g. Remove all special characters and spaces, shorten the name only using Alphas and Numbers) Try something as simple as a 1 character for the route name (e.g. “A”) and see if it will download.  Change the name of the route that will be helpful to you until you get the "IQ!" Error.  Adjust the name as necessary to not get this error. I hope this is helpful.  I only investigated the issue enough to resolve my problem.  I am betting there is some documentation that defines the naming of routes, but I am to lazy to look for it. I'm sorry if this doesn't resolve everyone's issues, but there are definitely some rules to the naming convention of the routes.  I have not dived into this deeper.  I just figured it out by trial and error. Good Luck! EZ-G
  • Former Member
    Former Member over 6 years ago
    Bumping this thread - I'm experiencing this issue with newly created Strava routes but ones that are a few months old work. Oddly I can workaround this issue by editing an old route with completely new routing (different start, end and all points in between), save it, and it works fine syncing with my 520. However, if I create a brand new identical route in Strava it's no dice. UPDATE: 99% of the time I sync my Edge 520 Pus w/ bluetooth but i decided to update the firmware and apps using Express. Two changes occurred and the problem is now resolved: i) Express reported an error in a file when syncing and it provided the date on the file so I deleted the offending .fit file from activities. ii) Strava connect updated. I imagine it's probably the update to Strava connect that fixed it but wanted to post how my problem got fixed in full for peoples' awareness.
  • over 6 years ago
    Hi, Coleman.ConnectIQ Thanks for the update! Good to know that the developer of this application is aware of the issue. Best, Chris