Acknowledged
9 months ago

sdkmanager.exe crashes on first launch after extracting from .zip

Hello,

Trying to install Connect IQ SDK on a clean Windows 10 LTSB -

  • Downloaded connectiq-sdk-manager-windows.zip
  • Extracted contents to C:\Temp\connectiq-sdk-manager-windows
  • Launched C:\Temp\connectiq-sdk-manager-windows\sdkmanager.exe

This shows an empty window with a "busy" mouse cursor -

After several seconds the following crash dialog pops up

Windows is up-to-date. There's literally nothing else on it, it's a fresh install.

In which direction do I have to dig?

Thanks

eau_de_vie
  • 8 months ago

    this really sucks! can not believe this happens on 2024. and have been lasted for several months! right now I can not update the sdk and can not update my apps! *** garmin!

  • 8 months ago in reply to eau_de_vie

    > A month in and for whatever reason this workaround no longer works.

    It appears that it was caused by a new version EULA / T&C being shipped with updated SDK. The SDK updated itself automatically and then wanted to show new agreement for re-acknowledgment => ran into the same problem as in a fresh install and crashed.

  • 8 months ago in reply to eau_de_vie

    A month in and for whatever reason this workaround no longer works.

    The sdkmanager-config.ini is in place, "agreement-hash" entry is in there, but launching sdkmanager.exe now pops up blanked-out EULA window and the whole thing crashes few seconds later.

  • 9 months ago

    Alright, so I managed to work around this. For anyone running into this issue, the workaround is this:

    1. Find another machine where sdkmanager.exe does not crash

    2. Once launched, agree to the EULA, then cancel the Login dialog

    3. Copy %AppData%\Roaming\Garmin\sdkmanager-config.ini to the same location on LTSC 2016 box

    That's it. After that sdkmanager will launch and take you to the Login dialog for the account.

  • 9 months ago

    Here's more info, from Windows' Reliability Monitor report:

    Source
    sdkmanager.exe

    Summary
    Stopped working

    Description
    Faulting Application Path:    C:\Temp\connectiq-sdk-manager-windows\sdkmanager.exe

    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:            sdkmanager.exe
    Application Version:         0.0.0.0
    Application Timestamp:       6667466b
    Fault Module Name:           mshtml.dll
    Fault Module Version:        11.0.14393.6981
    Fault Module Timestamp:      6635bfd4
    Exception Code:              c00000fd
    Exception Offset:            0052a5b0
    OS Version:                  10.0.14393.2.0.0.256.125
    Locale ID:                   1033
    Additional Information 1:    75bc
    Additional Information 2:    75bc749ff10508e5b0710d7cecc391a1
    Additional Information 3:    2085
    Additional Information 4:    20854994af78e573fe6fca43605ea97e

    So the root cause is a "stack overflow" exception (0xC00000FD) in mshtml.dll.

    Any pointers on how to resolve this?