Ticket Created
over 4 years ago

CIQQA-516

Issue with displaying Tuesday in Traditional Chinese with custom fonts

Bit of a weird issue, I have had two users from Taiwan mention that Tuesday (週二) isn't displaying correctly on Venu 2 specifically.

I use custom fonts and it works correctly in the simulator, but it seems to be a specific bug related to Venu 2/2S in Taiwan.

As I am located in Australia I am unable to set my watch to Traditional Chinese to replicate the issue.

I've pushed an update to use the built in Garmin font and will report back if this fixes the issue also, however I just wanted to bring the issue to your attention to see if anyone else has had a similar issue, and if it's some kind of bug in localised Garmin Venus in Taiwan.

Thanks again! 

reno
Parents
  • over 4 years ago

    We have identified the issue - it seems that for some reason, on users watches Tuesday in Traditional Chinese in Taiwan is displayed as "Sel" and not the correct 週二 - is this a typo in the language file perhaps? 

    It also seems to identify the language as Simplified and not Traditional, as we tested both cases and even though Traditional is only available on watches in Taiwan, the watch identifies the selected language as Simplified Chinese.

    Hope this helps!

Comment
  • over 4 years ago

    We have identified the issue - it seems that for some reason, on users watches Tuesday in Traditional Chinese in Taiwan is displayed as "Sel" and not the correct 週二 - is this a typo in the language file perhaps? 

    It also seems to identify the language as Simplified and not Traditional, as we tested both cases and even though Traditional is only available on watches in Taiwan, the watch identifies the selected language as Simplified Chinese.

    Hope this helps!

Children