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over 5 years ago

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iPhone 8 ios 13.1.2 keeps asking for permission

Every 3 days my phone asks for permission (for location, I believe).  I have answered at least twice with "always."  What gives?  Why does it keep asking?

Former Member
Former Member
  • Former Member
    Former Member over 5 years ago in reply to Former Member

    To contact our Garmin Connect Mobile team directly, please select Apps & Software in the top right of this page then Garmin Connect Mobile iOS. Your iPhone's location permissions for the Connect app is located under Settings > Connect > Location. I think this message might be related to that setting (but you should only need to allow it once I would think as well). If you continue to see that permission message, please send a screenshot and the version of Garmin Connect (Connect > More (lower right) > Settings > Version) along with what your permission for location is currently set to (currently Always) and we'll investigate further.

  • Former Member
    Former Member over 5 years ago

    it's the connect app every time (hence my post here).  it happens every 3 days, so give me a day or so, and I'll post a picture.

  • Former Member
    Former Member over 5 years ago

    Hi Former Member, what app is your phone asking permission for and can you send us a screenshot of the next permission request please? I had something similar after updating but the apps were different for each request. Is it the same app each time?