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over 5 years ago

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iPhone 8 ios 13.1.2 keeps asking for permission

Every 3 days my phone asks for permission (for location, I believe).  I have answered at least twice with "always."  What gives?  Why does it keep asking?

Former Member
Former Member
  • Former Member
    Former Member over 5 years ago in reply to Former Member

    Former Member After researching this issue with the Garmin Connect team, we've found that this is the expected behavior in the latest version of iOS. Please let us know if we can be of further assistance.

  • Former Member
    Former Member over 5 years ago in reply to Former Member

    Thank you for reporting this issue. Please let us know what version of Garmin Connect you are seeing this with or if you see any changes after updating iOS to a newer version.  We've created ticket CA-68382 to look into this further, we'll follow up once we know more.

  • Former Member
    Former Member over 5 years ago in reply to Former Member

    While that seems logical, no other app is having this issue.  And, I am quite sure many apps are using my location.  So, for some reason, the answer, always allow, is not persisting.  Only while using?  It's one of the few apps that I always want running.  Hopefully, someone who develops the app will actually take a look at my issue.  If not, I suppose that'll be my excuse to buy an apple watch.  I didn't want to do that, primarily because of the cost (and not needing all the functionality), but I refuse to go back to Android (where Connect seemed to work flawlessly regardless of updates).  Thanks again for your help.

  • Former Member
    Former Member over 5 years ago in reply to Former Member

    Try the "Change to Only While Using" option and see if this stops the recurring permission request. From what I could find, the permission request you are receiving is governed by iOS, there is nothing the app developer can do in this case as the measure is put in place by iOS.

  • Former Member
    Former Member over 5 years ago

    Kamau.ConnectIQ, thank you for transferring to the correct forum.  I was about to say that the problem had not reappeared, but it happened again today.  I have attached the screenshot.

    There are only two choices.  Each time I select "Always Allow."