Fenix7 reboots when activity is paused

I'm being asked but the users of my app (Tennis AI) about a bug in Fenix7 which ocassionally happens. The watch reboots when activity is paused. Once rebooted the walking/running activity is being automatically switched on (paused). I did experience it myself couple of times and saw similiar issues reported on this forum. However I could not find any official recommendation from Garmin about how to fix this issue, what to tell to the users etc. I would appreciate your help in solving this issue.