Complete
over 4 years ago

WERETECH-7776, JAZZ-2402, HESPER-2917, BERLIN-2552

Edge530 datafield ANT communication not work after the device restart

Hey!

I have a datafield which showing my external sensor`s data using ANT communication. It is flawlessly working on Edge 520/520plus since a year. 

If I set my datafield on Edge 530 and start it, it works perfectly. However if I restart the Edge and start the datafield it doesn`t communicate with my sensor, not showing any data. 

If I swap the datafield to another one, restart the device, swap back, and start it, it is working until I restart the device again.

I don`t know how to debug this problem. Is there anyone who met the same problem?  Is there a bug in my program or in Edge 530?

Thanks in advance! :)

DBezzeg
Parents
  • over 5 years ago in reply to MoxyRoger

    The user has confirmed that the 830 has the same problem as the 530.  I sent him a video of the problem on the 530 to see if he could replicate it and this was his response.

    "Yes, this is exactly what happens, thanks for your video!

    When I add Moxy1, Moxy2, Moxy3  data fields they will detect all sensors and work great, once I power Off the unit I have to remove the fields, restart and add them again. If I put the device to sleep for a few minutes they are working fine, but anything longer than a few mins they will disappear and have to be re-added again after device restart. I'm pretty sure firmware 4.1 broke it, as it was working fine before. I will try to revert the firmware and see if it will work."

    I'll let you know if the reversion fixes the issue when he gets back to me.

Comment
  • over 5 years ago in reply to MoxyRoger

    The user has confirmed that the 830 has the same problem as the 530.  I sent him a video of the problem on the 530 to see if he could replicate it and this was his response.

    "Yes, this is exactly what happens, thanks for your video!

    When I add Moxy1, Moxy2, Moxy3  data fields they will detect all sensors and work great, once I power Off the unit I have to remove the fields, restart and add them again. If I put the device to sleep for a few minutes they are working fine, but anything longer than a few mins they will disappear and have to be re-added again after device restart. I'm pretty sure firmware 4.1 broke it, as it was working fine before. I will try to revert the firmware and see if it will work."

    I'll let you know if the reversion fixes the issue when he gets back to me.

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