Bug Report: Is the App Store Trial System Broken ?

Hi, I think there may be an issue with the App Store and Trial Mode. Some of my paying customers who have unlocked versions of my app (wristMT) are reporting that they have reverted to the Trial version when the latest update was downloaded.  This effectively locks them out of the app as the 30 day trial period built into the app logic is triggered and prevents access. For others, including myself everything is working as expected when updating.

I uploaded a second copy of the app this morning, went through the Unlock process which seems to have completed successfully from my side. When redirected back to the Garmin App store, the unlock button is still visible. If I download the app again, I still get the Trial version. (Conceivable there could be an issue on my end but nothing has changed [I'm sure all developers say that :-)] That being said, my users, at least two of which have been paid up customers using the unlocked version for more than three years are now getting the trial version.)

• This is the link to the main app: apps.garmin.com/.../2c5c9324-3c8c-44cb-8a4b-685ac08f45e3
• And this is the test version I uploaded this morning: apps.garmin.com/.../7fd3e86a-095e-47e7-80ea-14947202dc79

Can someone from Garmin please take a look at the App Store Trial functionality. This seems to have broken in the last few days.

Rick