Complete
over 1 year ago

bug: App is not visible in Garmin IQ store (asia?)

Hello All,

I've published couple of apps related to racket sports: https://apps.garmin.com/developer/6a6d6521-4f13-470f-aa51-bc8d4ad0886b/apps

Yesterday I was told one of them (only Tennis AI) is not visible to the user from China (Forerunner 245, FW: 11.60, supported by Tennis AI) when he tries to install it - when he checks through the website everything is visible but cannot download it to his watch (cannot find it in iq store on his mobile).

Today I received same feedback from different user from Thailand who has installed Tennis AI recently, now changed the watch and is unable to install it. Is this any kind of issue related to iq store for asia or something is wrong on my side?

SzymonP
Parents
  • over 1 year ago in reply to flocsy🤠

    Thanks for reply. The issue semms to happen not only for China but also for user from Thailand.

    However what I have notices, but ignored it so far, is that when I recently introduced multilanguage support for my apps the size of their compiled file enlarged except for Tennis AI. For Tennis AI as soon as i add languages to manifest file its compiled size drops (no other changes than in  manifest):

    No idea why it happens (other apps behaved differently) but may it be an issue? If so do you have any idea what can be the reason? thanks

Comment
  • over 1 year ago in reply to flocsy🤠

    Thanks for reply. The issue semms to happen not only for China but also for user from Thailand.

    However what I have notices, but ignored it so far, is that when I recently introduced multilanguage support for my apps the size of their compiled file enlarged except for Tennis AI. For Tennis AI as soon as i add languages to manifest file its compiled size drops (no other changes than in  manifest):

    No idea why it happens (other apps behaved differently) but may it be an issue? If so do you have any idea what can be the reason? thanks

Children