Glance launcher icon not showing on Edge devices

Hi,

My app has a glance with a launcher icon. This works fine on watches, but on Edge devices the icon doesn’t seem to render. In the simulator it shows up correctly, but users sent screenshots where the icon area is just blank.

This is how it looks in the simulator:

And this is how it looks on the device in day mode and night mode (on the Edge, “Garmin” is what “KOG” is in the simulator screenshot above):

In both cases the logo is missing.

Has anyone run into this before, or do you have an idea what could cause it?

0 the-ninth 1 day ago in reply to bram.d

bram.d said:
Did you implement getGlanceTheme() in your AppBase subclass?

As we discussed the function in the other thread, I was also wondering whether getGlanceTheme() might have had an impact on this issue. However, the Edge x40 series is not listed among the supported devices for getGlanceTheme(), so it would be surprising if it actually made a difference. That said, it is not like Garmin has not surprised as before.

It may well be that the issue is limited to Edge x40 devices, my affected user is on an Edge 540.

0 bram.d 1 day ago in reply to the-ninth

I don't own any x40, but my code works on both the 840 and the 1040 simulator and it shows my custom launcher icon on the left side in the glance view. But behavior on the sim does not guarantee the same behaviour on a physical device unfortunately

0 the-ninth 1 day ago in reply to bram.d

bram.d said:
I don't own any x40, but my code works on both the 840 and the 1040 simulator and it shows my custom launcher icon on the left side in the glance view.

Same here, everything works fine in the simulator. Only on the physical device the glance icon is not displayed.