I develop apps for tracking racket sports like Tennis, Padel and so on. Over a year ago I reported that for Fenix7 CIQ apps record way lower HR rates than the default apps ( https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/369676/low-hr-rate-recorded-during-activity?pifragment-1292=1#1973583 ). It was fixed for the moment but then 7 month ago it came back and was never addressed by garmin again. For the past few days I recieved multiple reports from users of various devices (Venu, epix, Mk3 etc) that they have the same problem on their watches. Some people gets so frustrated they give up not only on my apps but garmin watches as well.
1. Is there any way to encourage garmin to prioritize on bug report over another? eg. asking users to comment on a bug report or give a thumbs up
2. Do you think these and similiar persisting issues are just not fixed due to lack of capacity of garmin dev team or this may be intentional (eg. old models aging)? I know noone would confirm but I will just stop making useless effort trying to get it fixed.
