Fit session data stopped working since device software update, anyone else having issues?

Had a simple ciq datafield which was able to save session fit data no problem and viewable in gcm and web. Since forerunner 955 updated from software v18.26 to 19.13 I get no session data in gc mobile or web view. I still get record data in both. Wondered if anyone was also having same issue or not having same issue? TIA.

955 with 18.26 software garmin connect iOS app:

955 with 18.26 software garmin connect web:

955 with 19.13 software garmin connect iOS app:

955 with 19.13 software garmin connect web:

Top Replies

InigoTolosa over 1 year ago in reply to Doug +1

This issue started in January when first beta firmware supporting CIQ5.0 were provided. At least for edgexx40 family, it is just fixed by last beta 21.14

All Replies

0 Doug over 1 year ago

I tested a different datafield and had the same problem so will report this as a bug.

0 jim_m_58 over 1 year ago in reply to Doug

Have you tried rebooting the 955? That's the first thing I try if there is something odd after a FW update (including battery drain!)

Press and hold the light button for 15-20 seconds and the watch turns itself off. Then turn it back on.

0 Doug over 1 year ago in reply to jim_m_58

Thanks but that doesn't help in this case.

0 Doug over 1 year ago in reply to Doug

Link to bug report:

https://forums.garmin.com/developer/connect-iq/i/bug-reports/ciq-datafield-session-data-not-viewable-after-device-software-update

0 InigoTolosa over 1 year ago in reply to Doug

This issue started in January when first beta firmware supporting CIQ5.0 were provided. At least for edgexx40 family, it is just fixed by last beta 21.14