Can't download watchfaces

Former Member over 10 years ago

can't download most of the stuff in IQ Connect . I'm getting an error message which says i have to update my fenix 3 software - but i have already v. 7.0. I noticed the problem exists mainly with the "configurable" apps/ widgets/ watchfaces. did i forget about smth? do i have to update smth else?
Same problem via Connect smartphone app and the express app at my mac.

Former Member over 9 years ago

Message "this app requires an update..." when try to download new watchface

Got a replacement Forerunner 235. Deleted old watch, set new one up, all software up to date. When I try to download a new watchface (Actiface), I get a message "This app requires an update of your Forerunner 235. Please use Garmin Express to update your Forerunner 235."

There are no downloads! I am up to date. What gives????

Former Member over 9 years ago

Got a replacement Forerunner 235. Deleted old watch, set new one up, all software up to date. When I try to download a new watchface (Actiface), I get a message "This app requires an update of your Forerunner 235. Please use Garmin Express to update your Forerunner 235."

There are no downloads! I am up to date. What gives????

UPDATE - Ok, even though Garmin Express was reporting no updates, when I went back to my watch, which was connected, there was a message letting me know I had a software update. After updating, able to download watchface. Would be great if a way for Garmin Express to point out that an update is waiting to be installed on watch.

Former Member over 9 years ago

I have a forerunner 235 and I am unable to download a watch face on connect iq. The face is supported by my device but the app is telling me I need to update my fr 235 but it is telling me I am fully updated! What do I do?!

HermoT over 9 years ago

I have a forerunner 235 and I am unable to download a watch face on connect iq. The face is supported by my device but the app is telling me I need to update my fr 235 but it is telling me I am fully updated! What do I do?!

Try this thread and be sure to read all posts. There are a couple of suggestions that worked for others.

https://forums.garmin.com/showthread.php?361384-Device-Update-Needed&p=938189#post938189

Former Member over 9 years ago

I have closed this thread as it is a duplicate of the thread mentioned above. This issue has been resolved following the steps listed in the above thread.

Thank you,
-Coleman