Users cannot update / install following latest upload.

Hi,
I have three mature apps that I have recently updated.

Since the update, people (myself included) have been having issues with updating the apps via ConnectIQ.

It goes something like this:

  • Garmin says app needs update
  • Click on the "update" button in ConnectIQ
  • Update starts...
  • App uninstalls...
  • Click on the "install" button in ConnectIQ
  • Prompt to allow permissions
  • Click OK to accept
  • Install starts...
  • Install fails

No clues are given in the app as to why.

Are there any logs I can check?

Is there any way I can debug this?

This is important as two out of the three apps are my favourite / most downloaded ones!

Thanks,

Deeply-concerned of Dublin