Connect IQ Device Simulator - not working (empty window)

Hi,
I'm unable to successfully launch the Connect IQ Device Simulator.

Whether I launch it from the Eclipse (menu Connect IQ->Start Simulator or by Run As -> Connect IQ App) or directly from SDK dir (simulator.exe) I always end up with the same result - an empty window:

And when trying to connect from Eclipse:

Some specs:

System: Windows 10 (64)
SDK Version: Connect IQ 3.2.3 (newest for today)
Devices: all available ;)
Eclipse: 2020-09 (4.17.0)
Connect IQ Device Simulator: 3.2.3

What I've tried so far:

Restarting Windows ;)
Reinstalling SDK
Installing different version od SDK (and of course switching to it)
- From 3.1.8 to 3.2.2, the interesting fact is that since version 3.2.1, the SDK is way smaller,
Installing Visual C++ Redistributable Packages
Playing with PATH and SDKROOT environment variables

Everytime the same result :(

Any ideas what else can I try? Maybe some of you have encountered a similar problem? Is there any place I can find the Simulator logs?

Thanks in advance :)

Michal

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markdotai over 4 years ago

I think this is normal if you run it from a command prompt - to get it to run something you would then need to run a second command like:

monkeydo SOME_APP.prg fenix5xplus

(If you have a PRG file in that folder)

But I've no idea why it fails from Eclipse ...

The only other problems I've had with the simulator are if there is a space in the folder pathname, or if the full pathname is too long - but both look ok for you.

trustmeetom over 4 years ago

Ha! I've finally got this!

The problem was with Hyper-V service :) You have to enable it in Windows features.

So the solution was just to tick one item and restart system. 2 minutes instead of days of wondering what else can I change to make it work. I would be nice if the simulator give some clue what the problem was... ;)

trustmeetom over 4 years ago in reply to markdotai

Thank you for your help. I've just figured it out - the problem was with Hyper-V service. Have a nice day! :)

xberzerker over 4 years ago

in my case i had to DISABLE hyper-v instead:

C:\WINDOWS\system32>bcdedit /set hypervisorlaunchtype off

Vita over 4 years ago

Hello,

I have same issue, well same same but different.

My screen shows the device for sec then it turns grey. Pretty sure it hast something to do with Xbox GameBar

as I get "The program GameBar.exe version 5.721.10202.0 stopped interacting with Windows and was closed." this in the event log

Tried the usual, as well as this

Faulting application name: GameBar.exe, version: - Microsoft Community

to no avail.

Did any one come across this issue?

Thank you.