App Settings Not Working

Former Member over 5 years ago

App settings are not working. Is this a known issue? Is there a workaround?

I am using a Fenix 5X.

When I change an app setting on Garmin Connect Mobile, it doesn’t have the expected effect on the app. I have not updated the app in the app store for quite a while, so this must be caused either by an update in Garnin Connect Mobile App or by a firmware update on the device.

jim_m_58 over 5 years ago

See https://forums.garmin.com/developer/connect-iq/b/news-announcements/posts/garmin-connect-ios-app-settings-broken-in-4-22-release

markdotai over 5 years ago

I had a user with a Fenix 5X report a specific problem with changing settings in the last week or so, which I'd never heard before. And he was using the Garmin Connect IQ Store App on Android: https://forums.garmin.com/developer/connect-iq/f/showcase/163882/watchface-m1/920641#920641 - so I have a feeling something might have changed in the background ...

He found a workaround for his problem, of saving/sending the new settings, then switching to a widget on the watch and then switching back to the watchface (this will close and restart the watchface app from scratch - and should load in the new settings).

It may not work for you, but worth a go … (let us know if it helps!)

Former Member over 5 years ago in reply to jim_m_58

Thanks so much Jim

jim_m_58 over 5 years ago in reply to Former Member

Oh, also see https://forums.garmin.com/developer/connect-iq/i/bug-reports/broken-settings-in-connect-4-22-for-ios

There's a fix that will roll out soon.

Scott over 4 years ago

It's been a year, have there been any updates to this? Some of my users have complained about settings not being saved properly in iOS, but I have no problems on Android.

Cristi B over 3 years ago in reply to Scott

I just had this problem and it turns out that you need to save some default values from the watchface first, otherwise the settings from phone don't have any effect (iOS at least). Didn't see anywhere in the docs something about this.