CIQ apps update issue

Hi,

A lot of users of my watchface (ActiFace) users (especially those with fr920xt and fw 3.30) has experienced issue with update to the new version of watchface. It changed to the default watchface after update and ActiFace was removed from device. IQ store still says that ActiFace is already installed, so they cannot do anything. It seems that there is workaround, to download another watchface, switch to it and then it can be ActiFace selected again and works. Majority of users updated without issues. Has anybody experienced something similar? Guys from CIQ team, is it possible that there is a bug in update system or 920xt firmware?

Thanks
  • Former Member
    Former Member over 10 years ago
    Fortunately I believe the object store normally persists, not arguing against backups though.
  • Sorry I made a mess of this thread--I wasn't very clear in my explanation. Brian did a good job summarizing the issues.

    Just to update, I did some asking around, and we don't have plans to restrict Connect IQ app IDs (the ID in the manifest) so that they must always be unique. There are a few cases where it can be useful to have duplicate app IDs, and we would rather not enforce unique app IDs unless we really need to. Like Brian said, it's generally best to use unique app IDs for each of your apps unless you have a good reason to do otherwise.

    Let us know if you have any more questions about this.
  • Would a valid case for a duplicate be this?

    -You develop an app and put it in the store
    -download from the store to your device
    -start working on an update to that app and sideload it to the same device

    The manifest IDs would be the same, but the name of the .prg file is changed if it's from the store, so both version would be on the same device.

    If not, how is this supposed to be handled?