Merchant account, numbers don't add up, payments not specified

beva 14 days ago

I'm feeling n00b. Very.

When I calculate installs from device percentages, I get more installs on some products than reports tell me. However, when I change the period in the 1980ish stats view, it even gets worse, so I guess it's best not to trust them.

Now I received my first payment, but numbers don't add up to the sales report. It's not possible to add sales till one date to get to the number that has been payed. There isn't even a payment specification? That's not how I used to be treated for a payed subscription :/ .

Am I missing something?

0 7780811 13 days ago

I just got my frst payment I think, because today I just had 2 payments into my bank from Adyen BV, for roughly what I was expecting when I add them together. The whole click here to view statement, that actually requires about 10 clicks to download etc., CSV file is a pretty raw report and feels like a quickly put together bare bones report by someone with a WIn95 PC. I have had no further communication from Garmin since I had an email saying I was approved through the Ayden Boarding (I think it was) almost 2 months ago.

Maybe to have to sign up to a monthly recurring fee to get the reports in a 21st century way.

0 Brandon.ConnectIQ 22 hours ago

Sales on the sales report won't perfectly align with installs within a date range because there's a 48-hour return period allowed to customers before payment is fully captured. If customers return the app, of course, that could cause further discrepancy.