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My Beta Purpose only app became Public all of a sudden

Michael
4 months ago

Anybody else experienced this? My app that always had the BETA label, and was not visible to others (except myself) all of a sudden became public in the Store.

Not great, as some people started to install it. 

I dont think I did this myself, since, as far as I can see there is no way to move a BETA app to NON BETA. When you create it as Beta purpose only, it stays on that. 

  • 12 hours ago in reply to Brandon.ConnectIQ

    I had to remove the (3rd) beta app because I started to receive a large amount of email, mostly complaints about the 'Beta" device not working correctly.  When I saw that there were 100+ (100 to 999) downloads, I killed it as quick as I could.  What happened here is that a merchant enabled Instinct 3 BETA watch face was being downloaded by Instinct 2 users as a free download.  It was an early idea testing beta and a very long way from being fully functional.

    Also, the only way that I found out that this beta had been made available for download, was when I started to get reviews (mostly publicly facing complaints).  This is unacceptable.  Users are not only circumventing the beta test facility, they are also bypassing the Merchant Pay to download system and also gaining to access to devices that the device is not premitted (by Garmin) to run on.

  • 9 hours ago in reply to 7780811

    Ah, payment is also involved. Well well.

    If I was Garmin I would do the following 2 things as quick as possible:

    1. Fix this bug

    2. Pay the developer the amount he lost by these users receiving the app for free. In other words pay the amount the developer gets from each purchase (when it works as intended) multiplied by the number of users downloaded the beta app

    If I was the merchant, I'd consult my lawyer how to enforce #2 above if Garmin doesn't pay within 2 months.

    Unfortunately it'll be very hard to know the real number of users, unless Garmin tells you (maybe they might be required to give you that number to you by the judge?)

    But, considering that you deleted the app, it might be even harder to get that from Garmin...

  • 7 hours ago in reply to flocsy🤠
    flocsy🤠 said:
    2. Pay the developer the amount he lost by these users receiving the app for free. In other words pay the amount the developer gets from each purchase (when it works as intended) multiplied by the number of users downloaded the beta app

    hahahahahahahaha do you really think this will happen

  • 7 hours ago in reply to FlowState

    I'm not a lawyer and don't know from which country he is. But with a good layer... No. It won't because it's not worth the cost of the lawyer, even if we assume that 9999 users downloaded it. 

    But I hope this will be a wake up call for Garmin, and they'll get their act together...

  • 2 hours ago in reply to flocsy🤠

    But with a good layer... No. It won't because it's not worth the cost of the lawyer, even if we assume that 9999 users downloaded it. 

    Ok? Thanks for proving my point. It's well known that even class-action lawsuits with thousands of people and millions of dollars on the line are rarely worth it for the individual complainants. Even in this case, it's the lawyers who get rich.

    If you want to see real change, you need legislation, whether we like it or not. You will not get change by threatening tiny lawsuits or appealing to Garmin's better nature. ("This is what I would do if I were Garmin, because I am an honourable individual and/or I fear legal action!" - no, Garmin doesn't think like an individual person.)

    The EU (and/or other regulatory bodies) have forced Garmin to do things that no customers could make them do:

    - change how ANT+ connections are handled in the UI and indeed, force Garmin to deprecate ANT+ altogether

    - verify the identity of Connect IQ devs and have them publish their address (notice how Garmin devs could stay anonymous for almost a decade, until legislation dictated otherwise?)

    - force 2FA for accounts which use ECG. If 2FA was simply for "the customer's own good", then Garmin would have forced it across the board. But it seems that they only do so if you use ECG, and the simplest explanation is that there are healthcare data privacy laws which force them to do so

    On the contrary, some of those things are actually not wanted by customers.

    Maybe the lawsuit angle would make sense if it was 100,000 to 1,000,000 users affected. 

    But I hope this will be a wake up call for Garmin, and they'll get their act together...

    It's a wake up call that they messed up and there's no consequences for them, which means there's no reason to change?

    Again I am sure there are many passionate and conscientious individuals at Garmin, but I'm talking about the company as a whole.