I have 3 identical 1 star reviews from one person for same version watch face, what can I do about this?

Sorry the last bit made me giggle, the users don't read the description, I constantly get reviews or contact developer emails saying this or that is broken when clearly in the description it is highlighted and states (in detail and why) how it works and sometimes I reiterate it in the settings.

Also in this world of single click laziness, they mostly would not answer more than 2 questions. I also think asking questions like that will get you lower ratings from those that do because they will think about it more.

In your description you do not mention how wind direction works, you do mention how as a whole Garmin Weather works, but in your response to the Review you tell them to read the 'documentation carefully' to me your response is sarcastic and quite derogatory basically calling them an idiot (my interpretation). 

In my opinion your response should be sorry to hear you are having issues, no other users are reporting this please contact developer so we can help you more......

I only just added that repy out of frustration building frustration. I have added a web FAQ that I will link to, but even that will be ignored. I agree that this "world of single click laziness" includes "can't be bothered to read anything whatsoever" even if included or not.

The point here is that a 1 star review iscreated because someting is claimed to not work, which it does, and there should some way to avoid this happening.  Certainly this review should not appear 3 times and that is on IQ.

Fair enough, but how do you know it works for this user?

You're going off piste here, but wind direction and temp are notorious for being stale data or not displaying on the Instinc 2.  I know it works because because I tested it for a few months and the other 10k+ downloaders have not mentioned it. 

However, none of this is anything to do with the review appearing 3 times in the IQ reviews for that watch face version.

I don't see the same review showing 3 times for your WF.  I only see it once.

And I've never seen one showing more than once for the same version with any of my apps

How am I off piste, you are complaining about a bad review because something does not work, and I ask how you know that it does work?

Can I also ask why you think there are 3 reviews from this user, because I can only see 1 (and you only put 1 in the OP)?

I would also say that anything above a 4 star average i'd be happy with.

You ask in the OP what can you do about this - I'm guessing the answer is nothing, other than to adjust your expectations

So I just checked the same page which was still open in a browseer tab, refreshed it, and now I onlly see 1 review, as it should. Not sure what happened earlier but there were definitely 3 of them. There was a glitch somewhere, but it is OK now.

I know for me, I may only see updated weather every 1-2 hours, and as far as accuracy, that can vary based on things like time of day, my distance to the weather station reporting the data, and possibly an issue with the weather station itself.

Things you can mention to users which can help them understand.  And the user's specific location will definitely come into play

I would recommend you delete your response to the review and ask them to contact you, I doubt they will but if they do, who knows you might find out about a quirk or it will help you adjust your description (as Jim says) to make it clearer on how it works

I will certainly add a link to my WF site FAQ that has a lot of wearther issue information, once that is complete.