Watchface rejected - no clue as to why. Any advice?

Hello,

I spent a good deal of time to make a watchface. It works perfectly. I submitted the watchface and it got rejected without any information. I read through all FAQ and rejection wiki. My guess was rejection for brand guidelines. I had used the blue delta above an inserted Garmin logo. Having read the branding guidelines it said that the blue delta was for business only and only to be used by Garmin. However white and black was fine. Nevertheless, watchface rejected again. Now logo completely removed but still rejected. It must be something else but without ANY information it is kind of hard to understand. Why is this. I thought Garmin wanted users to develop for the greater good of the whole Garmin user community?!

Any help on this matter would be highly appreciated.

This is what the watchface shows (could there be a hint in there somewhere?)

It is exaclt the text I submitted together with the IQ-file

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Epix Pro Gen 2 51mm

Below is a description of what this watch face shows and how touch works. 
NB! Values shown on picture are random generated by watch face builder. They will be correct once watch face is installed on watch.

Left of Garmin logo is current moon phase.
Below Garmin logo are three small "hidden" icons (ringing clock, over crossed bell and a music note) that each will be present in yellow if the watch has set any of those settings to on. The settings are Ringing clock=vibration on/off, Over crossed bell=do not disturb on/off and Music note=touch and button tones on/off.
Right of Garmin logo is current heading vs tru north presented in degrees e.g. 0 is north, 90 is east, 180 is south and 270 is west). It will update in real-time as soon as any gps activity is active e.g. "Walk", "Run" etc.
Top left is actual windspeed in meter per second at your present location.
Clock icon turns red if an alarm is set.
Bluetooth icon turns blue if ANY BT connection is made, e.g. headphones.
Mobile phone icon turns blue if a phone is connected through Bluetooth.
Message icon turns red if there are any unread notifications (based on what notification settings you have set in Garmin Connect App). Click on icon to go to Garmin message widget.
Sun icon shows time for sunset at your present location. Press icon to go to Garmin Sunrise/Sunset widget.
Steps icon shows steps completed current day in real-time. Press icon to go to Garmin steps widget.
Time is shown at present location in 24h format. If you press on the time numbers it will open Garmin Calendar widget.
Date is presented with Name of Day, Month, Date and ISO week number.
Heart icon shows current heartbeat in real-time. Click icon to go to Garmin Heart widget.
Intensity bar is showing green for weekly accumulated intensity minutes for current week (week is counted Mon-Sun, hardcoded by Garmin). Red color is showing how many minutes of your weekly total that constitutes of vigorous intensity (A Garmin definition). The left number shows actual total minutes done in case you surpass your goal which is the last number to the right. The number furthest to the right is showing your set goal if intensity minutes per week. You set this goal on the watch or in the Garmin Connect App (the number on the watch will be updated automatically).
Bottom bar is your current and daily body battery value. Max is 100% and it will decrease during the day pending what you do. The number left of 100% mark is actual body battery presented as a number. Body Battery is defined by Garmin (e.g. sleep type, sleep hours etc.).
Battery icon is dynamic and segments will be removed as battery level goes down. The figure below battery icon is remaining battery estimated in days (estimation is done by Garmin watch internal variable). This is changeable to a number in percent (using Garmin Express). If you have a battery complication installed, it will be shown if you press battery icon.
Bottom left icon shows current weather at present location. Press icon to go to Garmin weather widget for more information.
Bottom right number shows current temperature in Celsius at present location.
The white arc on the bottom shows your daily accumulated steps vs your daily average goal of steps to be made. The ARC will turn green when the number of steps exceeds the daily steps goal (goal is defined by you (set in Connect app) or by Garmin calculating your average per week (setting in Connect app).    

Built using WFB (Watchface Builder) https://garmin.watchfacebuilder.com

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  • Hello ,

    I hope I can clear some things up for you. Based on our app approval process and guidelines, we generally don't allow any use of Garmin branding, unless there is prior business consent to do so. The use of device names is ok however. Please see section 8.a in this document:
    https://developer.garmin.com/downloads/connect-iq/sdks/agreement.html
    Which states : You shall not include any marketing of Garmin's name, logo or other trademarks in your Application or in any other materials without Garmin's prior written consent.

    This includes any use in the source code, and also in any marketing materials such as cover photos for the app. What may have happened in our app approval process is you removed the logo from your code, but did not remove it from the photos from your listing.

    I'd be happy to look into this further for you, if you could provide me with any app listings, app IDs, or your developer ID. If you have any questions please let me know.

  • Hi,
    Thank you for replying. I read what you state but do not understand why there are hundreds of watchfaces on the IQ-store that contain the logo of Garmin with white and blue Delta as well. Are you saying all of those have gotten written consent by Garmin? If yes, how do I obtain such a consent?
    I have now changed everything (keeping only "Epix Pro" and will upload with new app-id and new pictures to see if the watch gets rejected again. Still, I would very much like to have the Garmin logo on the WatchFace since I am a Garmin Fanboy:-). My new appid is 679be656421ce (will be uploaded in 1h after I have posted this).

  • I understand the frustration. We have changed our guidelines on using the Garmin logo in apps maybe 2 or 3 months ago. Before, if you were to use the logo you must have adhered to the guidelines of our brand style guide. Since these changes we are no longer allowing any developers to use the Garmin logo or trademark in any of their application, or the related marketing materials. The posts you may be seeing were likely approved with the old guidelines, I find it unlikely that we will scour through the store to find these and take them down.

    In regards to getting the business consent to use our logo, this is something that is agreed upon in business partnerships. Basically, to use the Garmin logo you must have a business agreement facilitated by engineering business development.

    I hope I was able to clear some things up, I will keep an eye out for your app(s) within the next couple days and make sure they get approved as long as they adhere to our guidelines.

  • Hello,
    I appreciate your guidelines. Apparantly my WF is now approved but not in my region (Europe). It says it can only be approved in EU once Garmin approves it. How does this process work? Whall I submit something to Garmin for them to approve my WF in Europe? Here is the WF

    https://apps.garmin.com/apps/f5ada1c0-0aa6-4c2e-95c0-93d352db28db

    Thank you!

  • There are a number of threads that talk about this, but here's the most recent info from garmin:

    https://forums.garmin.com/developer/connect-iq/f/discussion/402575/developer-registration

    it's got links to more info as well as a link to the form to submit.