Apps stuck in 'pending scan'

Dan over 1 year ago

Hello i have some apps stuck in pending scan status, why? And of course no approvals for those ones

There is a bug on the review process?

Thanks

Top Replies

Kyle.ConnectIQ over 1 year ago in reply to Kyle.ConnectIQ +1

Things should start working their way through the system. Ping me and Brandon if your app is still stuck in a couple of hours.
8902023 over 1 year ago in reply to Kyle.ConnectIQ +1

Hi they are stuck again, been about 16 hours now

Kyle.ConnectIQ Brandon.ConnectIQ
TitanicTurtle over 1 year ago +1

Is this a thing again?

An app update is stuck in 'pending' since ~7 hours again. The app doesn't even show up in the IQ App ... which is very unfavorable.

Forums was unresponsive the whole day…

All Replies

InigoTolosa over 1 year ago in reply to Kyle.ConnectIQ

Thanks for the update Kyle.ConnectIQ

Jacquers over 1 year ago

Similar, but with a watchface marked as a beta version. Struggled to get it to update to a new version, so I deleted it, regenerated the uuid and created a new app. When I try to download it to my watch the site says 'Sorry, the app wasn’t sent to your device because we’re having trouble communicating with our servers. Please try again later.' Probably because it's in status 'Pending Scan'

DaveBrillhart over 1 year ago in reply to Jacquers

Kyle.ConnectIQ Brandon.ConnectIQ - no approvals for at least 24 hours. Both a beta and a regular CIQ data field. Something seems to be broken. Several reporting this since yesterday.

ldsign over 1 year ago in reply to Jacquers

Exactly same for me :( Garmin - please fix that!

jim_m_58 over 1 year ago in reply to ldsign

The Garmin CIQ folks in Kansas should be getting to work in an hour or so. This seems to have started at their end of day yesterday or maybe during the day.

flocsy🤠 over 1 year ago in reply to jim_m_58

that excuse only works at the beginning of problems, not after 10 people posted about it for 24 hours straight...

jim_m_58 over 1 year ago in reply to flocsy🤠

and out of those 24 hours, the folks in Kansas haven't been at work for the last 16 of them.....

And no one there may have noticed the first few times it was reported due to meetings, etc.

Dan over 1 year ago

Hello, the BUG is present again, i'm having several apps stuck in "pending scan"

Kyle.ConnectIQ over 1 year ago in reply to Dan

This is currently being investigated.

Jacquers over 1 year ago in reply to Kyle.ConnectIQ

My beta app is now just the normal Pending and I could download and install it