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Garmin coach not recognizing completed workout even though it shows up correctly as completed on my calendar?

genevacrenshaw
over 6 years ago

My plan had me scheduled to do a goal pace run yesterday, it came up on my watch, I did the goal pace run, saved it, and synced. Today was listed as a rest day. But when I look at my Garmin Coach workout schedule today, yesterday is now listed as a rest day and “goal pace run” is listed for today. But, in my garmin connect calendar, yesterday still includes both my Garmin Coach workout of “goal pace run” and the completed run which it auto-titled “[Location]- Goal Pace Run” and lists“goal pace run” again as my workout for today - what should I do?

I’ve already re-synced my fenix 5s with Garmin Connect phone app and it changed nothing. I never rescheduled the goal pace run or tried to. My phone did have connectivity (cell and WiFi) issues for a bit yesterday for some reason bc I’m out of my home country, but I resolved those yesterday. I’m worried that it’ll mess my plan up if I delete today’s newly-added repeat goal pace run, but I don’t know what to do to have Garmin Coach recognize that it asked me to do this run yesterday and I did it yesterday.

  • Former Member
    0 Former Member over 5 years ago

    Happened to me today, first time in a year since using Garmin Coach, really annoying situation.

    Hope someone will fix it asap!

  • Former Member
    0 Former Member over 5 years ago

    I have the same issue. The activity I completed under the training plan is not syncing and not showing up which is very annoying! 

  • Former Member
    0 Former Member over 5 years ago

    This happen to me today and I just started with the Garmin Coach 5K training plan. :( I did the speed work and it is not checking off in my plan as done. Definitely frustrating.  

  • 0 over 5 years ago

    And same here... annoying!

  • Former Member
    0 Former Member over 4 years ago

    Same thing happened to me today. The suggested workaround didn't work either.

    Is anyone from Garmin looking at it?

  • 0 over 4 years ago

    Same thing for me today, Garmin Coach on my Quatix 5 is happy I did the stride repeats the Coach Greg programme included today, the run shows up in the summary of my day in the app and on the website but not in Garmin connect in those two. Tried the activity update workround still not showing. Come on Garmin what is the point of a support forum if you don't give any support?

  • 0 over 4 years ago in reply to Former Member

    Happened to me today and my phone was at home recharging while I was out on the run!

  • Former Member
    0 Former Member over 4 years ago in reply to davkt

    Same problem here - 2 days in a row now - both workouts don't show up in my Garmin Coach - my program ends in two weeks... I really would like to have it fixed! 

  • Former Member
    0 Former Member over 4 years ago

    The same for me. Workout would show up on my day but wont show up as a completed workout in the workout schedule.

  • 0 over 4 years ago

    Stranger still, by this morning yesterdays run had vanished from the Coach widget on my watch and was scheduled to be run again today. Wonder if tomorrows run will work. Contacted support yesterday, got a quick reply asking if I synced my watch (I had included a link to the activity on the connect website so obviously had) replied straight away saying yes (and managed not include a sarcastic remark about how was it on the web if I hadn't) and nothing heard in the 30 hours since.