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Garmin coach not recognizing completed workout even though it shows up correctly as completed on my calendar?

My plan had me scheduled to do a goal pace run yesterday, it came up on my watch, I did the goal pace run, saved it, and synced. Today was listed as a rest day. But when I look at my Garmin Coach workout schedule today, yesterday is now listed as a rest day and “goal pace run” is listed for today. But, in my garmin connect calendar, yesterday still includes both my Garmin Coach workout of “goal pace run” and the completed run which it auto-titled “[Location]- Goal Pace Run” and lists“goal pace run” again as my workout for today - what should I do?

I’ve already re-synced my fenix 5s with Garmin Connect phone app and it changed nothing. I never rescheduled the goal pace run or tried to. My phone did have connectivity (cell and WiFi) issues for a bit yesterday for some reason bc I’m out of my home country, but I resolved those yesterday. I’m worried that it’ll mess my plan up if I delete today’s newly-added repeat goal pace run, but I don’t know what to do to have Garmin Coach recognize that it asked me to do this run yesterday and I did it yesterday.

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0 6852198 over 3 years ago

Yes I am having the same issue. Started a training program seven weeks ago, and it started doing this middle of last week. My last 5 runs haven't been recognized in the Coach plan. They're marked as completed on my watch, and are removed from the "My Day" view but are not marked as such on the Garmin Coach. And now the "confidence" is sliding down because it's stopped marking any of my runs. What an annoying bug, and I'm surprised that it's been an issue for 2 years and Garmin hasn't fixed this

0 6436813 over 2 years ago

This has happened to me twice now. First time tried to add it retroactively, didn't work. This time, the workout didn't appear on my watch so I started it from the training section on the watch for LITERALLY the first run "Benchmark Run" and ran it. Workout ended, synced. It's showing up as a Benchmark run on my Garmin Connect, STILL isn't syncing to the coaching plan. I've spent far too much of my life trying to figure this out to no avail. Incredibly frustrating that I've found multiple forums about this and there's never been a solution or a Garmin rep answering.

+1 Garmin-Kevin over 2 years ago

Hello all-

If you are experiencing this issue, for your next scheduled workout:

Reschedule the workout to the next day.
Sync your watch.
Reschedule the workout again back to the original day it was scheduled.
Sync your watch.
Open the Run or Treadmill profile on your watch and only access the Coach workout after it is suggested by the watch (after opening the activity profile).
- If the watch does not "suggest" the workout, go to Options (Press Up button) > Training > Training Calendar
Check your plan after the run is complete.

If this does not resolve your issue, please start a new thread or, we encourage you to reach out to your local Garmin Product Support team directly. To do this, type "support.garmin.com" in your address bar and use the Garmin Support Center to research your issue. Once you get far enough in the search, you will see (at the bottom of the page) some contact options, which may include Call, Chat, and Email.