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Edge 810 wont sync via Bluetooth

Former Member over 10 years ago

I get "upload failed" message on my edge

What I've tried so far
Removed all activities from edge
Factory reset the edge
updated firmware to beta on the edge
removed/forget devices from phone & edge settings
removed ios app
rebooted phone
rebooted garmin
re downloaded app
changed password
tryed to sync on PC with Garmin Express
I note there was an IOS app update last night - still wont work

please help me not to have to use a cable

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0 Former Member over 6 years ago in reply to Garmin-Matthew

Workaround did work for me day before yesterday and today after the bluetooth suddenly failed. Pain in the ass way to sync. Hope you get it fixed fast.

+1 Garmin-Matthew over 6 years ago

UPDATE - We have identified the issue and the fix has been submitted to Apple. This fix will come in the next Garmin Connect Mobile update (4.25.1) and is scheduled to be released by next week.

0 MiGuEl_82 over 6 years ago in reply to Garmin-Matthew

Just installed the 4.25 update. Considering your information, we still have to wait for 4.25.1 right?

0 Garmin-Matthew over 6 years ago in reply to MiGuEl_82

Yes. That is correct.

0 RobinHamilton over 6 years ago

@Garmin-Matthew you might want to stick this info on the Garmin website where it talks about connectivity and iOS13 etc?!

0 Former Member over 6 years ago in reply to Former Member

I had the same issue and spent around 3-4 hours trying everything to fix it. I hope the app update works.

0 toddcscar over 6 years ago in reply to Former Member

Did some ios update or garmin app update just cause all of these issues to happen now? Everything was working fine on my 810 until a couple of days ago.

0 Former Member over 6 years ago in reply to Former Member

Appears to me that since updating to 6.30, garmin connect and iphone no longer work at all. For the previous two years, it was wonky and unreliable. Now, it just doesn't work ever.

0 RobinHamilton over 6 years ago in reply to Former Member

'UPDATE - We have identified the issue and the fix has been submitted to Apple. This fix will come in the next Garmin Connect Mobile update (4.25.1) and is scheduled to be released by next week'

0 EVG_1970 over 6 years ago

I'm adding my voice to this as I've been having the same problem since last SAT (NOV 9, 2019) with my Garmin 810. Consistent "Upload Fail" errors. Thankfully can still sync via Garmin Express app like in the "olden days". Hopefully resolved. Must be software/app issue. I wonder if the people that need to see this actually review these pages? Are they even aware of the problem? Hope so.